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Publikationen

2020

Dana Kurz, Marcin Grzegorzek, Claudia Müller, David Struzek (2020) Selbstbestimmt im Alter mit neuer Technik. Voneinander lernen im Forschungsprojekt Cognitive Village – Vernetztes Dorf, Forschungskolleg Siegen (Hrsg.)(ISBN: 978-3-9818314-4-3), url

Katerina Cerna, Martin Dickel, Claudia Müller, Eija Kärnä, Vera Gallistl, Franz Kolland, Verena Reuter, Gerhard Naegele, Roberta Bevilacqua, Heidi Kaspar, Ulrich Otto (2020) Socio-technical systems as ‘machines for learning’, 18th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing on the Design of Cooperation Technologies - Exploratory Papers, Reports of the European Society for Socially Embedded Technologies, pdf

Katerina Cerna, Martin Dickel, Claudia Müller, Eija Kärnä, Vera Gallistl, Franz Kolland, Verena Reuter, Gerhard Naegele, Roberta Bevilacqua, Heidi Kaspar, Ulrich Otto (2020) Learning for life: Designing for sustainability of tech-learning networks of older adults, Proceedings of 18th European Conference on Computer-Supported Cooperative Work, European Society for Socially Embedded Technologies (EUSSET), pdf, doi:10.18420/ecscw2020_ws04

Aparecido Fabiano de Carvalho, Sven Bittenbinder, Claudia Müller, Nadia David, Bente Hansen, Volker Wulf (2020) Fostering Accessibility at the Workplace through Community-based Participatory Research, Proceedings of 18th European Conference on Computer-Supported Cooperative Work, doi:http://dx.doi.org/10.18420/ecscw2020_ws07

Qinyu Li, Peter Tolmie, Anne Weibert, Marén Schorch, Claudia Müller, Volker Wulf (2020) E-Portfolio: value tensions encountered in documenting design case studies, Ethics and Information Technology(1572-8439), Springer, doi:10.1007/s10676-020-09533-3

David Struzek, Martin Dickel, Dave Randall, Claudia Müller (2020) How live streaming church services promotes social participation in rural areas, Interactions 27(1), S. 64-69, doi:10.1145/3373263

2019

Claudia Müller (2019) Interview in ZQP-Report Pflege und digitale Technik: Technische Assistenzsysteme in der Pflege müssen gesellschaftlich viel präsenter werden, S. 49-54, Berlin: Zentrum für Qualität in der Pflege, url

Roberta Bevilacqua, Vera Gallistl, M Hess, Eija Kärnä, Claudia Müller (2019) Sessionmoderation: Health Literacy in Digitalized Environments, Geriatriekongress 2019

Kathrin Englert, Lene Faust, Christian Henrich-Franke, Claudia Müller, Cornelius Schubert (2019) Media in Action: Interdisciplinary Journal on Cooperative Media 1/2018, Thematic Focus Socio-Informatics (erschienen Mai 2019), url

Claudia Müller (2019) Introduction to the Thematic Focus «Socio-Informatics», Media in Action – An Inter-disciplinary Journal on Cooperative Media 1/2018(1), S. 9-16, url

Claudia Müller, Heidi Kasper, Katharina Pelzelmayer, Karin van Holten, David Struzek, Martin Dickel (2019) Designing for Sustainable Caring Communities – the CareComLabs Framework, Proceedings of the 17th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing and the Design of Cooperation Technologies, doi:10.18420/ecscw2019_p09

Kathrin Englert, Lene Faust, Christian Henrich-Franke, Claudia Müller, Cornelius Schubert (2019) Media in Action: Interdisciplinary Journal on Cooperative Media 1/2018, Thematic Focus Socio-Informatics (erschienen Mai 2019)

David Struzek, Claudia Müller, Alexander Boden (2019) Development of an Everyday Persuasive App for Movement Motivation for Older Adults, Proceedings of the 17th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing and the Design of Cooperation Technologies - Demos and Posters, Reports of the European Society for Socially Embedded Technologies (ISSN 2510-2591), doi:10.18420/ecscw2019_d04

2018

Martin Dickel, Claudia Müller (2018) Ethnografie-basiertes und partizipatives IT-Design mit älteren Menschen. Herausforderungen und Möglichkeiten für die gemeinsame Gestaltungsarbeit im Feld, FIfF-Kommunikation 4/2018 "Alter(n)sgerechte Informatik", S. 27-31, pdf

Claudia Müller (2018) Beteiligungsorientierte Technikgestaltung mit älteren Menschen, Seniorenliga aktiv / Jahrgang 26 4/2018(ISSN 1434-8292 / G45269), S. 8 - 10, pdf

Claudia Müller (2018) Technik im Alter: Senioren entwickeln mit, Careum [Webblog] (06.12.2018), url

Johanna Meurer, Claudia Müller, Carla Simone, Ina Wagner, Volker Wulf (2018) Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home, Computer Supported Cooperative Work: CSCW: An International Journal 27(3-6), S. 495-537, doi:10.1007/s10606-018-9317-1

Corinna Ogonowski, Timo Jakobi, Claudia Müller, Jan Hess (2018) PRAXLABS: A sustainable framework for user-centered ICT development: Cultivating research experiences from Living Labs in the home, Socio-Informatics - A Practice-based Perspective on the Design and Use of IT Artefacts, Volker Wulf, Volkmar Pipek, David Randall, Markus Rohde, Kjeld Schmidt, Gunnar Stevens (Hrsg.), S. 319-360, Oxford University Press, pdf

Claudia Müller, Lin Wan (2018) Information and Communication Technology Design in a Complex Moral Universe: Ethnography-Based Development of a GPS Monitoring System for Persons Who Wander, Socio-Informatics - A Practice-based Perspective on the Design and Use of IT Artefacts, Volker Wulf, Volkmar Pipek, David Randall, Markus Rohde, Kjeld Schmidt, Gunnar Stevens (Hrsg.), S. 363-390, Oxford University Press, pdf

2017

Sebastian Gießmann, Carolin Gerlitz, Hendrik Bender, Claudia Müller, Marén Schorch, Sigrid Baringhorst, Mundo Yang, Dagmar Hoffmann, Wolfgang Reißmann (2017) SFB-Workshop “Digital Platforms and Boundary Infrastructures”, url

Christian Reuter, Daniel Wiegärtner, Claudia Müller (2017) DIVOA – Unterstützung der älteren Bevölkerung bei Schadenslagen, Mensch & Computer: Tagungsband, M. Burghardt, R. Wimmer, C. Wolff, C. Womser-Hacker (Hrsg.), S. 295-298, Regensburg, Germany: Gesellschaft für Informatik e.V., pdf, doi:10.18420/muc2017-mci-0352

Daniel Wiegärtner, Christian Reuter, Claudia Müller (2017) Erwartungen der älteren Bevölkerung an IKT für Krisenkommunikation, Mensch & Computer: Workshopband, M. Burghardt, R. Wimmer, C. Wolff, C. Womser-Hacker (Hrsg.), S. 609-614, Regensburg, Germany: Gesellschaft für Informatik e.V., pdf, doi:10.18420/muc2017-ws17-0416

Marén Schorch, Claudia Müller, Johanna Meurer (2017) Cultural Probes: The best way to go for PD in sensitive research settings? A methodological reflexion, Mensch und Computer 2017, S. 73-78, Gesellschaft für Informatik e.V., pdf, doi:10.18420/muc2017-ws02-0304

Claudia Müller (2017) „Designing for an Ageing Society”: Ergebnisse eines Symposiums im Rahmen der 12. „Conference on the Design of Cooperative Systems” (COOP, Zeitschrift Medien & Altern | Einzelausgaben 10, München: Hartung, Anja Hoffmann, Dagmar Kübler, Hans-Dieter Schorb, Bernd Schwender, Clemens, url

Claudia Müller, Marén Schorch, David Struzek, Marleen Neumann (2017) Technology Probes als Mittel zur Unterstützung der Technik-Aneignung, Mensch und Computer 2017 - Workshopband, Manuel Burghardt, Raphael Wimmer, Christian Wolff, Christa Womser-Hacker (Hrsg.), S. 87-93, Regensburg: Gesellschaft für Informatik e.V., pdf

Dominik Hornung, Claudia Müller, Irini Shlokovski, Volker Wulf (2017) Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People, Proceedings of the Conference on Human Factors in Computing Systems (CHI), S. 7057-7069, pdf

David Struzek, Marleen Neumann, Claudia Müller, Marén Schorch, Dominik Hornung (2017) Aneignungshilfen für Senioren-Projektpartner – am Beispiel Google Drive, Mensch und Computer 2017, M. Burghardt, R. Wimmer, C. & Wolff, C. Womser-Hacker (Hrsg.), S. 249 - 253, Regensburg: (Hrsg.) Gesellschaft für Informatik e.V., pdf, doi:10.18420/muc2017-mci-0349

2016

Foad Hamidi, Claudia Müller, Melanie Baljko, Marén Schorch, Myriam Lewkowicz, Abigale Stangl (2016) Engaging with Users and Stakeholders: The Emotional and the Personal, Proceedings of the 19th International Conference on Supporting Group Work, S. 453-456

Alexander Boden, Martin Stein, Claudia Müller, Dominik Hornung, Michael Liegl, Monika Buscher, Volker Wulf (2016) Engaging with Different Levels of Ethical Dilemmas in Participatory Design, Workshop Engaging with Users and Stakeholders: The Emotional and the Personal, S. accepted for publication

Claudia Müller, W. Reissmann (2016) Technokulturelle Imaginationen als Ansatzpunkte für Participatory Design, Designing Age – Gestaltung des Alter(n)s, Medien & Altern, Zeitschrift für Forschung und Praxis 8

Markus Garschall, Theodor Hamm, Dominik Hornung, Claudia Müller, Katja Neureiter, Marén Schorch, Lex van Velsen (2016) Proceedings of the COOP 2016 Symposium on challenges and experiences in designing for an ageing society. Reflecting on concepts of age(ing) and communication practices, International Reports on Socio-Informatics (IRSI) 13(3), pdf

Dominik Hornung, Claudia Müller, Alexander Boden, Martin Stein (2016) Autonomy Support for Elderly People through Everyday Life Gadgets, Proceedings of the 19th International Conference on Supporting Group Work - GROUP '16, S. 421-424, New York, New York, USA: ACM Press, doi:10.1145/2957276.2996284

Lin Wan, Claudia Müller, Dave Randall, Volker Wulf (2016) Design of A GPS Monitoring System for Dementia Care and Its Challenges in Academia-Industry Project, ACM Trans. Comput.-Hum. Interact. 23(5), S. 31:1--31:36, New York, NY, USA: ACM, doi:10.1145/2963095

2015

Claudia Müller, Dominik Hornung, Theodor Hamm, Volker Wulf (2015) Practice - based Design of a Neighborhood Portal : Focusing on Elderly Tenants in a City Quarter Living Lab, Proceedings of the International Conference on Human Factors in Computing Systems (CHI), S. 2295-2304, doi:10.1145/2702123.2702449

Claudia Müller, Johanna Schnittert, Magdalena Walczuch, Malek Alaoui, Myriam Lewkowicz, Lin Wan, Volker Wulf (2015) Impact Factors on Social TV Research in Real Elderly Persons' Households, Proceedings of Mensch und Computer 2015, S. 213-222, Stuttgart: Oldenbourg Wissenschaftsverlag

Claudia Müller, Dominik Hornung, Theodor Hamm, Volker Wulf (2015) Measures and Tools for Supporting ICT Appropriation by Elderly and Non Tech-Savvy Persons in a Long-Term Perspective, ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway, S. 263-281, Cham: Springer International Publishing, doi:10.1007/978-3-319-20499-4_14

Volker Wulf, Claudia Müller, Volkmar Pipek, Dave Randall, Markus Rohde, Gunnar Stevens (2015) Practice-Based Computing: Empirically Grounded Conceptualizations Derived from Design Case Studies, Designing Socially Embedded Technologies in the Real-World, S. 111-150, London, United Kingdom: Springer, url, doi:10.1007/978-1-4471-6720-4_7

Bianca Gockel, Timo Sackmann, Claudia Müller (2015) Kommunikation von Verbundenheit mittels Smartwatch, Mensch & Computer: Tagungsband, S. 331-334, Stuttgart, Germany: Oldenbourg Wissenschaftsverlag, pdf

2014

Claudia Müller, Dominik Hornung, Volker Wulf (2014) Design eines Nachbarschaftshilfeportals für ältere Mieter/-innen: Adressierung und Förderung der User Experience, Medien & Altern : Zeitschrift für Forschung und Praxis 3(4), S. 34-49

Lin Wan, Claudia Müller, Volker Wulf, David Randall (2014) Addressing the subtleties in dementia care, Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14, S. 3987-3996, New York, New York, USA: ACM Press, doi:10.1145/2556288.2557307

Claudia Müller (2014) Praxisbasiertes Technologiedesign für die alternde Gesellschaft. Zwischen gesellschaftlichen Leitbildern und ihrer Operationalisierung im Design, Siegen, Germany: Lohmar-Köln

Claudia Müller, Cornelius Neufeldt, Volker Wulf (2014) Moving into a Senior Apartment: Opportunities and Hindrances in Rebuilding Social Relationships among Elderly, Proceedings of the ACM CSCW Workshop on Collaboration and Coordination in the Context of Informal Care, Baltimore, MD, USA: ACM

Claudia Müller, Marén Schorch, Rainer Wieching (2014) PraxLabs as a Setting for Participatory Technology Research and Design in the Field of HRI and Demography, Proceedings of the Workshop "Socially Assistive Robots for the Aging Population: Are we trapped in Stereotypes?", Human Robot Interaction Conference, Bielefeld: Bielefeld University

2013

Jonas Braier, Martin Burkhard, Katja Herrmanny, Michael Koch, Anna Kötteritzsch, Claudia Müller, Andrea Nutsi, Alexander Richter, Sandra Schering, Volker Wulf, Jürgen Ziegler (2013) AAL-Workshop „Lachen kennt kein Alter“, Mensch & Computer: Workshopband, S. 243-397, München: Oldenbourg Wissenschaftsverlag, doi:10.1524/9783486781236.343

Claudia Müller, Cornelius Neufeldt, Timo Jakobi, Volker Wulf (2013) Ankerpunkte für das Participatory Design mit älteren Menschen, Mensch & Computer: Workshopband, S. 347-354, München: Oldenbourg Verlag, url

Claudia Müller, Lin Wan, Volker Wulf (2013) Dealing with Wandering in Institutional Care: Exploring the Field, Proceedings of the ICTs for improving Patients Rehabilitation Research Techniques, S. 101-104, Venice, Italy: IEEE, doi:10.4108/icst.pervasivehealth.2013.252103

2012

Claudia Müller, Alexander Boden (2012) Neue Medien und technische Hilfen im Alltag – ein Wegweiser, Broschüre im Auftrag des BMFSFJ, pdf

Claudia Müller, Cornelius Neufeldt, David Randall, Volker Wulf (2012) ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home, Proceedings of CHI '12, S. 2639-2648, New York, NY, USA: ACM Press

Claudia Müller, Anna Kötteritzsch, Steffen Budweg (2012) Technologische Komponenten von heute als Aushandlungsartefakte für neue Kompositionen von morgen - Erfahrungen und Ergebnisse aus dem AAL-Projekt FoSIBLE, Technik für ein selbstbestimmtes Leben (AAL 2012), Berlin, Germany: VDE Verlag

Claudia Müller, Cornelius Neufeldt (2012) Dimensionen medialer Nähe im Altenheim - Ein empiriegestützter Designprozess von Internetanwendungen für hochaltrige Menschen, Medialität der Nähe, Pablo Abend, Claudia Müller, Tobias Haupts (Hrsg.), Bielefeld: transcript Verlag

Alexander Richter, Claudia Müller, Myriam Lewkowicz, Steffen Budweg (2012) Special Issue on Ambient Assisted Living, i-com 11(3), S. 1-2, pdf

Claudia Müller, Lin Wan, Martin Stein, Cornelius Neufeldt (2012) Experience of Giving and Receiving – Living Lab-based Technology Design with Elderly People, Workshop CHI '12, pdf

Claudia Müller, Martin Stein, Lin Wan, Cornelius Neufeldt, Volker Wulf, Steffen Budweg (2012) Nutzerorientierte Technikforschung und -entwicklung im Feld Ambient Assisted Living: Ergebnisse aus dem AAL-Projekt FoSIBLE, Zeitschrift für Gerontologie und Geriatrie 1

Steffen Budweg, Claudia Müller, Myriam Lewkowicz (2012) Designing for Inter/Generational Communities. Proceedings of the 3rd International Workshop “Fostering Social Interactions in the Ageing Society”, COOP Conference 2012, International Reports on Socio-Informatics (IRSI) 9(1)

Steffen Budweg, Myriam Lewkowicz, Claudia Müller, Sandra Schering (2012) Fostering Social Interaction in AAL: Methodological reflections on the coupling of real household Living Lab and SmartHome approaches, i-com 11(3), S. 30-35, doi:10.1524/icom.2012.0035

Claudia Müller, Cornelius Neufeldt, David Randall, Volker Wulf (2012) ICT-development in residential care settings, Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems - CHI '12, S. 2639-2648, New York, New York, USA: ACM Press, doi:10.1145/2207676.2208655

Pablo Abend, Tobias Haupts, Claudia Müller (2012) Medialität der Nähe, Bielefeld: transcript Verlag

2011

Alexander Boden, Claudia Müller, Bernhard Nett (2011) Conducting a Business Ethnography in Global Software Development projects of small German enterprises, Information and Software Technology 53(9), S. 1012-1021, doi:10.1016/j.infsof.2011.01.009

2010

Claudia Müller, Volkmar Pipek, Christian Reuter, Claudia Mueller, Volkmar Pipek, Christian Reuter (2010) Globale Infrastruktur - lokales Arbeiten: Praxis IT-gestützter Wartung bei einem Energieversorger, Mensch & Computer 2010: Interaktive Kulturen, Jürgen Ziegler, Albrecht Schmidt (Hrsg.), S. 37-46, Duisburg, Germany: Oldenbourg-Verlag, pdf

Claudia Müller, Cornelius Neufeldt, L. Schöer (2010) Designing a large social display for an old people's home, Adjunct Proceedings of EuroITV

Claudia Müller, Lin Wan, Dalibor Hrg (2010) Dealing with wandering: a case study on caregivers' attitudes towards privacy and autonomy when reflecting the use of LBS, Proceedings of the 16th ACM international conference on Supporting group work - GROUP '10, S. 75, New York, New York, USA: ACM Press, doi:10.1145/1880071.1880082

2009

Christian Reuter, Volkmar Pipek, Claudia Mueller, Claudia Müller (2009) Avoiding crisis in communication: a computer-supported training approach for emergency management, International Journal of Emergency Management (IJEM) 6(3-4), S. 356-368, pdf

Christian Reuter, Volkmar Pipek, Claudia Mueller, Claudia Müller (2009) Computer Supported Collaborative Training in Crisis Communication Management, Proceedings of the Information Systems for Crisis Response and Management (ISCRAM), Jonas Landgren, S Jul (Hrsg.), Gothenburg, Sweden: ISCRAM, pdf

Bernhard Nett, Alexander Boden, Claudia Müller (2009) Business Ethnography als ethnografische Gestaltungsperspektive, Kultur-Forschung. Zum Profil einer volkskundlichen Kulturwissenschaft, S. 111-131, Münster: Lit

Claudia Müller, Volkmar Pipek (2009) Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company, Proceeding of the 6th International ISCRAM Conference

Claudia Müller, Myriam Lewkowicz, Volkmar Pipek, Markus Rohde (2009) Enhancing Interaction Spaces by Social Media for the Elderly, International Reports on Socio-Informatics (IRSI) 6(3), S. 3-7, url

Claudia Müller, Cornelius Neufeldt (2009) Challenges towards the Design of Locative Media for Supporting Interaction Spaces for the Ageing Society, Mobile HCI 2009 Workshop: Community Practices and Locative Media

2008

Claudia Müller, Bernhard Nett (2008) The structuring of ill-structured topics – Capital forms and learning in regional networks of the software branch., Workshop “The Missing Chapters: Learning Sciences Beyond the Classroom”, 8th International Conference of the Learning Sciences 2008

Volkmar Pipek, Gunnar Stevens, Claudia Müller, Michael Veith, Sebastian Draxler (2008) Towards an Appropriation Infrastructure: Supporting User Creativity in IT Adoption, Proceedings of the European Conference on Information Systems (ECIS), Willie Golden, Thomas Acton, Kieran Conboy, Hans van der Heijden, Virpi Kristiina Tuunainen (Hrsg.), S. 1165-1177, pdf

2007

Volkmar Pipek, Michael Veith, Gunnar Stevens, Claudia Müller, Sebastian Draxler (2007) Jede Software ist "Social", Analyse sozialer Netzwerke und Social Software - Grundlagen und Anwendungsbeispiele, N. Gronau, C. Mueller (Hrsg.), S. 199-234, Berlin: GITO Verlag

2006

Claudia Müller, Bernhard Nett (2006) Regional Exchange of Knowledge between ICT Professionals from Industry and Research: The social differentiation of interests and practices in the theory of Pierre Bourdieu, Contribution to the International Workshop on Software-Engineering Networking Experience on the European Systems and Software Engineering Process and Innovation Conference (EuroSpi 2006)

Bernhard Nett, Tobias Dyrks, Marco Durissini, Claudia Müller (2006) Ethnographisch fundierte evolutionäre Produktfindung: Die Entwicklung des Community Brokers, Multikonferenz Wirtschaftsinformatik (MKWI) 1, S. 287-298

Ludger Thomas, Bernhard Nett, Claudia Müller (2006) Regionale Netzwerke als Möglichkeit des Interorganisationalen Wissens- und Erfahrungsaustauschs 1 . Projektrahmen und Förderung des Software Engineering in 2 . Regionale Netzwerke als Einbettung von Software Engineering- Expertise in soziale und regionale, Beiträge der 36. Jahrestagung der Gesellschaft für Informatik e.V. (GI), S. 273-280

2005

Claudia Müller, Bernhard Nett, Ludger Thomas, Marco Durissini (2005) Learning cultures in/ among small and medium-sized enterprises of the German software branch, contribution to the workshop on “Collaboration, cooperation and transaction. Communalities and Differences” of the international conference on Communities and Technologies (C&T 2005)