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Assistant Prof. Dr. Claudia Müller

claudia_mueller-2014

Ass.-Prof. IT for the ageing society

Mail: claudia.mueller(at)uni-siegen.de

Room: US-F 115

Phone: +49 (0) 271/ 740 – 4076

Consultation-hour: By appointment

Welcome to the assistant Professorship for Business Information Systems, esp. IT for the Ageing Society!

It is common knowledge that demographic change gives rise to numerous challenges and problems. The teaching and research at the heart of the assistant Professorship are concerned with finding solutions to these issues; solutions which are supported by information technology.

The aim is to maintain and improve the social inclusion of the elderly, particularly their mobility and independence, as well as to enable them to lead a comfortable, healthy life at home, even at an advanced age.

Beyond this, “Ageing Society” draws attention to concepts enabling different generations to lead a fulfilling life of social inclusion, despite the diversity of individual needs and requirements involved. This perspective encompasses the gender-specific assessment of the appropriation and usage of new media. New technologies are considered to hold great innovative potential for future generations of domestic and health care. To tap this potential, it is essential to have a solid understanding of the everyday lives and living environments of the elderly and especially of their appropriation and potential usage of modern media.

The different ways elderly men and women apply themselves to new media demonstrates a “digital divide”. Indeed, the gender-specific habituation and role patterns show that this “digital divide” is often a “gender divide” which hinders women from accessing the support offered by new media in terms of independence, self-determination and social inclusion.

In addition to the elderly users of technology themselves, people from their immediate environment can play a key role in easing – or hindering – access to technology in everyday life. These groups, which until now have been decidedly underrepresented in research, include consultants, carers and volunteers, in addition to friends and family. These groups, as well as little-analysed diversity aspects, are accordingly incorporated by the assistant Professorship in the work conducted. The work pertains to the appropriation and usage of technology by elderly cohort groups of participants aged 50+ and the people with whom they are familiar and is principally concerned with the systematic gathering of data and its subsequent active incorporation in technology development projects and product design.

Embedded within the group of the Chair of Information Systems and New Media and the Professorships of CSCW and New Media, the assistant Professorship is based on the research findings, procedures and methods of user-oriented IT-design which were successfully and firmly established by the group several years ago. The assistant Professorship aims to bundle these findings and methods in order to address the pressing problems of the Ageing Society. An insight into previous fields of research can be found (in German language only) on . www.inclusive-ageing.com The spectrum of research methods is oriented towards qualitative-empirical and participative approaches to the living and work environments of future groups of users. The assistant Professorship considers itself a partner in the „Praxlabs“ initiatives which pursue participation-oriented technology research and design.

Presentations/Activities

Müller, C. (2019). Keynote at the annual BaS conference in Ludwigshafen: Opportunities and risks of digitization – senior citizens’ offices face the challenges, 12./13.11.2019, Ludwigshafen. [Speech and congress contribution]

Müller, C. (2019). Social embedding of assistance technologies, Fachtag Digitalisierung für die Pflege – Wie können wir die Pflegebedürftigen stärken? (Digitization for care – How can we strengthen those in need of care), GKV-Spitzenverband, 11.09.2019, Berlin. [Speech and congress contribution]

Dickel, M., Unbehaun, D. & Müller, C. (2019). Living Labs as a design and appropriation arena for ICT-based applications in the health and care context: implications of participatory development; Future of Care Cluster Conference, September 2019, Berlin. [after Call for Abstracts]

Kaspar, H., Müller, C., Pelzelmayer, K. & van Holten, K. (2019). Caring Community Living Lab: a new approach to long-term care at home; Future of Care Cluster Conference, September 2019, Berlin. [after Call for Abstracts]

Wanka, A., Endter, C. & Müller, C. (2019). Workshop: Technology Research in Aging Societies – Challenges for Gerontology, DGGG Congress, September 2019, Berlin. [Conference Organizations and Moderations]

Gallistl, V., Frewer-Graumann, S., Müller, C., Rohner, R. (2019). Focussed Discussion: The Potential and Challenges of User-Centred Design with Older End-Users, Aging & Social Change Conference, September 2019, Vienna. [Conference Organizations and Moderations]

Gregorczek, M., Kurz, D. & Mueller, C (2019). Organisation and Moderation Symposium: Mixed Feelings: Healthy and autonomous through life with new technology. Final Symposium Cognitive Village Project, 23.10.2019, Siegen. [Conference Organizations and Moderations]

Müller, C. (2019): Age and technology: on the 8th Age Report of the Federal Government and practice-based design, LINGA Fachtag “Outlook into our future”, Landesinitiative Generationengerechter Alltag, 27.06.2019, Hannover. [invited lecture]

Struzek, D., Dickel, M. & Mueller, C. (2019). Between theory and practice. The gap in the design process. 3rd International Workshop on Socio-Gerontechnology, 19./20.06.2019, Stockholm. [after Call for Abstracts]

Dickel, M., Struzek, D., Jung-Henrich, J., Müller, C., Kaspar, H., van Holten, K. & Pelzelmayer, K. (2019). Networks of Care in Rural Areas. Workshop: Networks of Care, European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing, June 8, 2019, Vienna. [after Call for Workshop Papers]

Kricheldorff, C., Müller, C., Pelizäus-Hoffmeister, H. &Wahl, H.-W. (2019). Conference Interdisciplinary Perspectives on Technology Research, Design and Appropriation, Conference of the Expert Committee “Age and Technology” of the German Society for Geriatrics and Gerontology, 05./06.06.2019, Siegen. [Conference Organizations and Moderations]

Müller, C. (2019). Socio-technical design of digital media for older people, Zurich Chapter Ageing 2.0., 29.05.2019, Zurich. [invited lecture]

Bevilacqua, R., Gallistl, V., Hess, M., Kärnä, E. &Müller, C. (2019). Organisation and Moderation Symposium: Supporting digital literacy and appropriation of ICT by older people – the Access Project, International Association of Gerontology and Geriatrics, European Region (IAGG-ER), 24.05.2019 Gothenburg, Sweden. [Conference Organizations and Moderations]

Bevilacqua, R., Gallistl, V., Hess, M., Kärnä, E. &Müller, C. (2019). Session organization and moderation: Health Literacy in Digitalized Environments. Geriatric Congress 2019 Vienna, 26.04.2019 [Conference Organizations and Moderations]

Jung-Heinrich, J., Müller, C. & Struzek, D. (2019). Sensor Literacy in the field of e-Health. Geriatric Congress 2019 Vienna, 26.04.2019 [after Call for Abstracts]

Müller, C. (2019). Involving people – opportunities and limits of participatory technology development. Geriatric Congress 2019 Vienna, 26.04.2019 [after Call for Abstracts]

Müller, C. (2019): Participative technology development in the neighbourhood with older residents, facility management perspectives: FM Innovations in Health Care Digital, ZHAW, 05.04.2019, Zurich. [invited lecture]

Struzek, D., Müller, C. & Boden, A. (2019). Development of an everyday persuasive app for movement motivation for older users, Demo, Wirtschaftsinformatik- Tagung 2019, 26.02.2019 [after Call for Papers].

Kaspar, H., Müller, C. & Otto, U. (2019). Relationship design and communication in the Living Lab: The invisible and neglected work of innovation and technology research. Conference Ageing and Living in Place (ALiP), 01.02.2019, Olten. [invited lecture]

Müller, C. (2018). Invited panel contribution to CREATE-Workshop: Designing for Older Adults, 7.12.2019, Frankfurt [Organisation F. Oswald, B. Klein & H.-W. Wahl].

Gallistl, V., Hess, M., Kärnä, E. &Müller, C. (2018). ACCESS – a conceptual model for sparking new IT learning cultures for older adults. Gerontological Society of America (GSA)

Müller, C. (2018). AAL-Forschung – Participative IT Design in Rural Areas, invited lecture at BITKOM – Smart City Convention, 12.11.2018, Berlin. [invited lecture]

JProf. C. Müller has been invited to the jury of the SENovation Award. The SENovation Award is presented by Signal Iduna and Seniorenliga Deutschland and is aimed in particular at start-ups or potential founders of start-ups. The focus is on young companies or concepts that offer age-independent solutions for products that are consciously combined with an address for the elderly or specifically address the group of elderly people. https://www.senovation-award.de/jury.html

The Gerontology Network Siegen (GeNeSi) in cooperation with the Research College Siegen (FoKoS) held a public lecture on 03.12.2018 by Prof. Dr. phil. Dr. h.c. Dipl.-Psych. Andreas Kruse on the topic “Development perspectives in old age: individual, society and culture”. Mr. Kruse is Director of the Institute for Gerontology at the University of Heidelberg and for several years Chairman of the Expert Commission for the Report on the Elderly by the Federal Government. In his lecture, Prof. Kruse demonstrated the importance of old age in its potential as well as in its increased vulnerability. Also the great responsibility of society and culture for the shaping of old age, such as the age-friendly shaping of the social environment, became clear. Prof. Kruse particularly emphasized the reciprocity of concerns that people in old age are not only cared for and cared for, but also have a strong need to take care of themselves.
Members of GeNeSi as well as employees of the Institute for Gerontology of the TU Dortmund had already exchanged ideas on these topics before Mr. Kruse’s lecture in a non-public working session.
Flyer of the event: pdf
Further information on the Siegen Gerontology Network: https://www.uni-siegen.de/genesi/start/

On 28.09.2018 the nursing fair Rehacare took place in Düsseldorf. This congress offers an interdisciplinary information and exchange platform for municipalities, the housing industry and social service providers. Innovations in the field of rehabilitation and care were presented. 967 exhibitors from 42 countries provided information on aids that enable people with disabilities, people in need of care or older people to lead largely self-determined lives.
Link to the event: https://www.rehacare.de/

New research project in cooperation with the research institute of the Zurich Careum University of Health: “CareComLabs: Innovative Home Care Models for People with Comprehensive Care Needs: Caring Community Living Labs”.
The CareComLabs project researches and implements innovative and community-based care models for long-term care at home. The project is funded for three years with EUR 375,000 and will start on February 1, 2019.
Further information about the event: http://www.uni-siegen.de/start/news/oeffentlichkeit/845818.html
Further information on the research project: https://www.careum.ch/-/neues-snf-projekt

In cooperation with the ForschungsKollegSiegen (FoKoS), the BMBF-funded research project “Cognitive Village – Networked Village” organised an interdisciplinary final symposium under the motto “Mixed feelings – healthy and autonomous through life with new technology”. On two days, the project partners looked back on three successful years with international guest speakers. The discussion focused on how intelligent technical assistance systems will gain in importance in the future and how these can also be designed by the users.
Flyer for the entire event: pdf
Flyer for the evening event: pdf
Further information: https://www.uni-siegen.de/fokos/aktuelles/844384.html?lang=de

Dr. Claudia Müller, junior professor in Siegen, is deputy chairwoman of the commission of the “Eighth Age Report” of the Federal Government. https://www.uni-siegen.de/start/news/oeffentlichkeit/830185.html/

Workshop organisation: SFB Workshop “Media Ethnography – Where Is the Action? Cooperative Media Practices in Ethnographic Fieldwork”, organized by Clemens Eisenmann, Inka Fürtig, Simon Holdermann, David Waldecker, Claudia Müller and Martin Dickel. SFB 1187 “Media of Cooperation”, University of Siegen, 14-15 June 2018; https://www.mediacoop.uni-siegen.de/de/veranstaltungen/workshop-media-ethnography-where-is-the-action-cooperative-media-practices-in-ethnographic-fieldwork/

Publication and lecture: Johanna Meurer, Claudia Müller, Carla Simone, Ina Wagner and Volker Wulf. Presentation of the ECSCW paper “Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home”, at the ECSCW 2018, the 16th European Conference of the Research Field Computer-Supported Cooperative Work in Nancy (France), June 2018.
https://doi.org/10.1007/s10606-018-9317-1

Workshop organization: SFB Workshop “Digital Platforms and Boundary Infrastructures”, organized by Sebastian Gießmann, Carolin Gerlitz, Hendrik Bender, Claudia Müller, Marén Schorch, Sigrid Baringhorst, Mundo Yang, Dagmar Hoffmann and Wolfgang Reißmann. SFB 1187 “Media of Cooperation”, University of Siegen, 2-3 November 2017; https://www.mediacoop.uni-siegen.de/de/veranstaltungen/workshop-digital-platforms-and-boundary-infrastructures/

Publication and lecture by Claudia Müller (2017): “Praxisbasierte Technikentwicklung für die alternde Gesellschaft – Von der technischen Febarkeit zur sozialen Innovation” (“Practice-based technology development for an ageing society – from technical feasibility to social innovation”), invited symposium contribution to the 3rd Zukunftskongress “Technik zum Menschen bringen” (“Bringing technology to people”) of the Federal Ministry of Education and Research. Title of the symposium: “Degree of innovation versus usability”. June 2017.
https://www.technik-zum-menschen-bringen.de/zukunftskongress

Publication and lecture Claudia Müller (2017): “Praxisbasiertes Design für und mit älteren Personen “Invitation to the technical discussion “Sozialraum Digital – ältere Menschen als Ko-Entwickler neuer Technik” June 2017, Ludwigshafen, Germany; Invited by the Federal Ministry for Family Affairs, Senior Citizens, Women and Youth and held at the “Digital Summit” 2017, organized by the Federal Ministry of Economics and Energy (BMWI). https://www.bmwi.de/Redaktion/DE/Artikel/Digitale-Welt/digital-gipfel.html

Workshop organisation: “Symposium on Challenges and experiences in designing for an ageing society. Reflecting on concepts of age(ing) and communication practices”, organized by Markus Garschall, Theo Hamm, Dominik Hornung, Claudia Müller, Katja Neureiter, Marén Schorch and Lex van Velsen. COOP Conference 2016 (12th International Conference on the design of Cooperative Systems) Trento, Italy, May 2016; http://coop2016.tech-experience.at/

Publication and lecture Claudia Müller (2015): “Participatory design process for new media to promote community building and informal help within the neighbourhood”; invited contribution to the symposium: “Gesundheit im ländlichen Raum – Ganzheitliche Ansätze zur Entwicklung ländlicher Gemeinden”, University of Siegen and Regional South Westphalia 2013 – “Denkraum Zukunft Dorf”, Siegen Nov. 2015.

Publication and lecture Claudia Müller (2015): “New information technologies for support in care and support – between technically feasible and ethically justifiable”, lecture in the context of the series “Gerontological Forum” of the LVR Klinik Bonn, October 2015.

Publication and lecture Claudia Müller (2014): “Bildungsarrangements in höheren Altersgruppen” – Das Gespräch wird im “Fachgespräch Bildung – Eine Frage des Alters?” präsentiert, Institut für Sozialarbeit und Sozialpädagogik e.V., Frankfurt am Main, December 2014.

Projects

Current Research Projects

Be+BeRobot

The project Be + BeRobot, funded by the BMBF, analyzes robotic support systems in the care environment. Technical, nursing and social scientific and ethical standards for reasoning and assessment are developed for people in need of care. The possibilities and limits of robots for nursing are being interdisciplinary researched. Project partners are the Osnabrück University, the SIBIS Institute for social research and project consultancy, the OFFIS – Institute for Information Technology, the German Caritas Association (registered charity) and the University of Siegen.
The project at the University of Siegen is led by Jun.-Prof. Dr. Claudia Müller. The focus is on practice-based and participatory research. Established methods and tools of socio-informatics are applied by user-oriented studies and embedded in nursing science. The project started in November 2019 and last until October 2022.

Active City Innovation

The University of Siegen would like to motivate citizens of the city of Siegen to (jointly) dance and move in an experimental scenario with the focus on “dance and the joy of movement in public space” with the help of technical everyday solutions in public space. Experiences and results of this scenario and the developed applications will be made available to the project “Active City Innovation”, which aims at the development of an applicable guideline for the development of active cities. Active cities try to increase the movement and well-being of citizens through innovative concepts and thus improve the quality of life.

“Active City Innovation” (ACI) is a sub-project of the large international sports innovation network project (SINN-I), which aims to promote innovations in the areas of exercise, health and joie de vivre and enjoyment of movement worldwide.

Further information about ACI and SINN-I:
https://www.sinn.international/

IDES kmu

“Inklusive DMS / ECMS und Branchensoftware in KMU” in short iDES kmu refers to the new research project of the University of Siegen in cooperation with the Blinden- & Sehbehindertenverein Hamburg e.V. (Blind and Visually Impaired Association Hamburg). (BSVH) and the service company for program and data migration HAVI Solutions. The research focuses on the accessibility of document management systems, enterprise content management systems and industry software at the workplace in small and medium-sized enterprises for people with visual impairments. In cooperation with companies and affected employees, concrete restrictions of accessibility at workplaces are to be determined. The project started in May 2019 with a funding period of three years (2019 to 2022).

CareComLabs

New research project in cooperation with the research institute of the Zurich Careum University of Health: “CareComLabs: Innovative Home Care Models for People with Comprehensive Care Needs: Caring Community Living Labs”. Ass.-Prof. Dr. Claudia Müller, together with her colleague and Swiss project leader Dr. Heidi Kaspar, was able to win the tender for the Swiss National Research Programme 74 “Health Care” with the joint research proposal.
The CareComLabs project researches and implements innovative and community-based care models for long-term care at home. The project will be funded with 375,000 EUR over three years and will start on February 1, 2019.
Further information:
http://www.uni-siegen.de/start/news/oeffentlichkeit/845818.html
https://www.careum.ch/-/neues-snf-projekt

ACCESS (European Union, BMBF)

ACCESS is dedicated to digital literacy; it provides socially embedded learning opportunities for older persons with low technical skills in order to enable them to get in touch with modern technology and find meaningful ways for its every-day use. By this, the project aims at overcoming a general lack of attention to later life learning which is at stake in many countries. This is all the more important as today a multitude of digital media and new technologies exist to support older persons’ wellbeing and enrich their every-day lives. However, seniors face a multitude of obstacles and hindrances when taking on these modern technologies. ACCESS puts a focus on learning processes as one solution to tackle these challenges.

We will examine different local settings of formal learning (such as adapted internet courses), as well as informal and non-formal learning opportunities (such community-based come-togethers, seniors learn together with and from seniors, inter-generational interactions). Each of the five participating countries Austria, Finland, Germany, Italy and Japan will bring a genuine expertise and focus in the project, so that learning will be examined from a holistic perspective.

The main research objectives are: The creation of learning offers which also reach out to the hard to reach older persons; The generation of learning programmes which foster health literacy; The examination of innovative learning and experience exchange models to be applied to different social contexts. Through the development of a mobile demonstration kit consisting of different devices, we aim at opening up discussion and experience exchange about state-of-the-art technologies among older adults, but also among other stakeholders who are involved in supporting and counseling the elderly in their daily living.

Further, findings on IT usage by older adults embedded in their social settings as well as in local care policies in Japan will be studied, which can be transferred to similar social arrangements in Europe or serve as reference to scrutinize other social and environmental settings.The overall project aim is the development of best strategies for supporting learning in the local environment. Measures and recommendations for future policy and practices around the uptake of internet applications and new technologies to foster wellbeing will be developed in order to spark a new learning culture for older adults.

Project website: http://www.project-access.eu

Cognitive Village/ Vernetztes Dorf – Adaptiv-Lernende, technische Alltagsbegleiter im Alter (BMBF 2015-2018)

The Cooperative project aims at the goal to connect learning and mobile technical solutions with existing individual living structures of older people and their social network (Cognitive Village). They should help the older people to an easier access to support in their local environment, so that they can still live autonomous to a great extent in spite of mental and physical deficits. These solutions should be kept simple to increase the technical, economic and political chance of realization. The perspective of the user as an older person and the social networks as well as further stakeholders, which are relevant for the care in the close environment, participatory design approaches secure an everyday live embedding and matching of the technical solutions. The solutions will be embedded in two different apartments and living complexes (section of a city and village) to identify the effects of the living environment on the technical solutions.

More Information: http://cognitive-village.de

„Kooperative Herstellung von Nutzerautonomie im Kontext der Alternden Gesellschaft“– Teilprojekt im Sonderforschungsbereich „Medien der Kooperation“ der Universität Siegen (DFG 2016-2019)

The Cooperative Creation of User Autonomy in the Context of the Ageing Society. The research project is aimed at investigating the self-determined use and appropriation of digital media by both technically oriented and less technically experienced elderly people. To this end, appropriation concepts for enabling users are to be addressed, as well as discourses on self-determination in the context of the ageing society. By means of ethnographical action research and supported by design case studies, issues of situated practices as well as enabling and disabling factors within this social field of elderly people should be raised, condensed into sensitizing concepts, and corresponding support-mechanisms should be created in a participatory manner.

More Information: https://www.uni-siegen.de/phil/medienwissenschaft/forschung/mdk/

Past Research Projects

Hilfe, Rat & Tat für Mieterinnen und Mieter

The University of Siegen examines potentials of new media for neighborhoods in cooperation with the WGS Wohnungs- und Siedlungs-GmbH and the WohnBund-Beratung NRW GmbH. Together with the renters of the WGS apartments in Dortmund new IT-assisted opportunities designed and examined, which pursue the goals of social participation, self-determination and independence of the older renters, and furthermore should lead to the rise of the community spirit.

Above all, but not only for older people, opportunities should be created to learn more about what their community live offers, to foster friendships and neighbor relationships and support the exchange with their immediate environment. The focus is set on the examination of support opportunities of informal neighborhood helping networks.

More information: http://inclusive-aging.wineme.fb5.uni-siegen.de/index.php/de/projekte/hilfe-rat-und-tat

Social Display

The project Social Display includes the design of a large-format display for in-patient establishments in geriatric care. In the project new communicative, informative and entertainment forms for older people are designed and examined, which support the social participation. The use of participation oriented and empirically supported design methods make a praxis based survey and the addressing of the specific existing needs with the help of new information- and communication technologies possible.

More information: http://inclusive-aging.wineme.fb5.uni-siegen.de/index.php/de/projekte/socialdisplay-de

Alzheimer Monitoring (AMi) (BMWI 2009-2011)

The pilot scheme AMi aims to contribute to better not only the living circumstances of Demenz- and Alzheimer-patients, but also their caring family members and staff members in the establishments of geriatric care. The project partners University of Siegen and the company from Cologne created and used a technical total system on the basis of the newest GPS technology, which allows the location of Demenz-patients at any time.

More information:

Fostering Social Interactions for a Better Life of the Elderly (FoSIBLE) (BMBF/EU AAL-JP 2009-2012)

FoSIBLE aims at the well-being and self-esteem of older people by supporting an active life-style to prevent loneliness. FoSIBLE aims at providing bridging spaces to foster social interactions and experiences by acknowledging the diversity of preferences, needs and interests. Fosible will develop a Social TV community platform with game technologies and smart furniture and will provide adapted input devices including gesture recognition fostering social support between peers through virtual communities and entertainment applications.

More information: http://www.aal-europe.eu/projects/fosible/

Publications

2021


  • Kaspar, H., Pelzelmayer, K., Schürch, A., Bäumer, F., Ertl, T., Gashi, S., Müller, C., Sereflioglu, T. & van Holten, K. (2021)Können sorgende Gemeinschaften die häusliche Langzeitversorgung verbessern?

    IN Primary and Hospital Care, Vol. 21, Pages: 188–190 doi:10.4414/phc-d.2021.10401
    [BibTeX] [Download PDF]

    @article{kaspar_konnen_2021,
    title = {Können sorgende {Gemeinschaften} die häusliche {Langzeitversorgung} verbessern?},
    volume = {21},
    copyright = {info:eu-repo/semantics/openAccess},
    issn = {2297-7155},
    url = {https://primary-hospital-care.ch/article/doi/phc-d.2021.10401},
    doi = {10.4414/phc-d.2021.10401},
    language = {deu},
    number = {6},
    urldate = {2021-06-22},
    journal = {Primary and Hospital Care},
    author = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Ertl, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin},
    collaborator = {Kaspar, Heidi and Pelzelmayer, Katharina and Schürch, Anita and Bäumer, Fabian and Ertl, Tanja and Gashi, Shkumbin and Müller, Claudia and Sereflioglu, Timur and van Holten, Karin},
    month = jun,
    year = {2021},
    note = {Num Pages: 3
    Number: 6
    Publisher: EHM Schweizerischer Ärzteverlag AG, Muttenz},
    pages = {188--190},
    }


  • Ertl, T., Müller, C., Aal, K., Wulf, V., Tachtler, F., Scheepmaker, L., Fitzpatrick, G., Smith, N. & Schuler, D. (2021)Ethical Future Environments: Smart Thinking about Smart Cities means engaging with its Most Vulnerable

    New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 340–345 doi:10.1145/3461564.3468165
    [BibTeX] [Abstract] [Download PDF]

    Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today’s socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.

    @inproceedings{ertl_ethical_2021,
    address = {New York, NY, USA},
    series = {C\&{T} '21},
    title = {Ethical {Future} {Environments}: {Smart} {Thinking} about {Smart} {Cities} means engaging with its {Most} {Vulnerable}},
    isbn = {978-1-4503-9056-9},
    shorttitle = {Ethical {Future} {Environments}},
    url = {https://doi.org/10.1145/3461564.3468165},
    doi = {10.1145/3461564.3468165},
    abstract = {Over the past several decades the concept of smart cities has gained a lot of attention amongst researchers, the media, governments, civic groups and citizens. The literature shows that innovations have a more positive impact when they stimulate the development of cities and shape their space for a variety of participants, or when design is participatory. This ensures a non-technocratic approach, i.e., one that builds on the complexity of today's socio-technical systems and the consideration of their individual actors. Citizen-based approaches or one of the so-called Caring Community are possible answers to this. In this Design Fiction workshop, we take a critical view on the idea of smart cities by broadening participation to stakeholders who are still excluded from its concept and can be described as vulnerable and often marginalized, such as people who are (culturally) diverse (e.g. migrants, refugees, older adults, children, currently and formerly incarcerated people, homeless people and those with low income) or neurodiverse (e.g. people living with mental health challenges as autism or dementia or who suffer from functional impairments), and also animals and nature who are left behind in the whole digitization process. In this regard we will also address topics like sustainability and well-being. One of the expected outcomes of this workshop is the development of a holistic and sustainable smart city concept involving currently excluded stakeholders.},
    urldate = {2021-07-05},
    booktitle = {C\&{T} '21: {Proceedings} of the 10th {International} {Conference} on {Communities} \& {Technologies} - {Wicked} {Problems} in the {Age} of {Tech}},
    publisher = {Association for Computing Machinery},
    author = {Ertl, Tanja and Müller, Claudia and Aal, Konstantin and Wulf, Volker and Tachtler, Franziska and Scheepmaker, Laura and Fitzpatrick, Geraldine and Smith, Nancy and Schuler, Douglas},
    month = jun,
    year = {2021},
    keywords = {Animal-Computer Interaction, Caring Community, Citizen Science, Marginalization, Smart Cities, Urban Informatics, Vulnerability},
    pages = {340--345},
    }


  • Struzek, D., Cerna, K., Paluch, R., Bittenbinder, S., Müller, C. & Reuter, A. (2021)Designing for New Forms of Vulnerability: Exploring transformation and empowerment in times of COVID-19

    , Pages: 1–5 doi:10.1145/3411763.3441339
    [BibTeX] [Download PDF]

    @inproceedings{struzek_designing_2021,
    title = {Designing for {New} {Forms} of {Vulnerability}: {Exploring} transformation and empowerment in times of {COVID}-19},
    volume = {Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems},
    url = {https://dl.acm.org/doi/10.1145/3411763.3441339},
    doi = {10.1145/3411763.3441339},
    author = {Struzek, David and Cerna, Katerina and Paluch, Richard and Bittenbinder, Sven and Müller, Claudia and Reuter, A},
    month = may,
    year = {2021},
    keywords = {italg},
    pages = {1--5},
    }


  • Cerna, K. & Müller, C. (2021)Making online participatory design work: Understanding the digital ecologies of older adults

    , Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_n22
    [BibTeX] [Abstract] [Download PDF]

    Participatory design (PD) is a meaningful approach to involve older adults into design; however, currently we lack understanding how to do such work online. In our paper, we report from a study where we organized 19 PD workshops online with older adults. We argue that to do so in a meaningful way, a mutually shaped understanding of older adults’ digital ecologies is at the core of organizing such PD processes. We present an empirical account of how digital ecologies of our older participants have become an issue to tackle in the online PD workshops. Further, we provide a solution, a mapping technique, and report from our efforts to evaluate it, that should help to overcome the situation when digital ecologies become a problem in PD online.

    @inproceedings{cerna_making_2021,
    title = {Making online participatory design work: {Understanding} the digital ecologies of older adults},
    shorttitle = {Making online participatory design work},
    url = {https://dl.eusset.eu/handle/20.500.12015/4161},
    doi = {10.18420/ecscw2021_n22},
    abstract = {Participatory design (PD) is a meaningful approach to involve older adults into design; however, currently we lack understanding how to do such work online. In our paper, we report from a study where we organized 19 PD workshops online with older adults. We argue that to do so in a meaningful way, a mutually shaped understanding of older adults’ digital ecologies is at the core of organizing such PD processes. We present an empirical account of how digital ecologies of our older participants have become an issue to tackle in the online PD workshops. Further, we provide a solution, a mapping technique, and report from our efforts to evaluate it, that should help to overcome the situation when digital ecologies become a problem in PD online.},
    language = {en},
    urldate = {2021-05-25},
    booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
    publisher = {European Society for Socially Embedded Technologies (EUSSET)},
    author = {Cerna, Katerina and Müller, Claudia},
    year = {2021},
    note = {Accepted: 2021-05-18T10:05:04Z
    Publisher: European Society for Socially Embedded Technologies (EUSSET)},
    }


  • Bittenbinder, S., Pinatti de Carvalho, A. F., Krapp, E., Müller, C. & Wulf, V. (2021)Planning for Inclusive Design Workshops: Fostering Collaboration between People with and without Visual Impairment

    , Publisher: European Society for Socially Embedded Technologies (EUSSET) doi:10.18420/ecscw2021_ep27
    [BibTeX] [Abstract] [Download PDF]

    Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.

    @inproceedings{bittenbinder_planning_2021,
    title = {Planning for {Inclusive} {Design} {Workshops}: {Fostering} {Collaboration} between {People} with and without {Visual} {Impairment}},
    shorttitle = {Planning for {Inclusive} {Design} {Workshops}},
    url = {https://dl.eusset.eu/handle/20.500.12015/4158},
    doi = {10.18420/ecscw2021_ep27},
    abstract = {Carrying out successful design workshops can be a challenging task. This can turn even more difficult, if one attempts to engage in more inclusive design workshops, where a broad range of user profiles are covered. If some of these profiles refer to people with impairments, things can get even more complicated. Furthermore, there are also associated challenges when trying to carry out something that is usually implemented as a face-to-face activity in an online format. This exploratory paper introduces a discussion on a few lessons learned from organising design workshops including both people with and without visual impairments. It also outlines our response to the situation created by the COVID-19 pandemic, which prevented us to engage in face-to-face design workshops. Based on feedback received from participants of a first in-person design workshop organised within one of our projects and on informal interviews carried out mainly over the phone to discuss ways to enhance the collaboration between people with and without visual impairments during such activities, we go on to introduce some relevant aspects that should be taken into consideration when planning inclusive design workshops. This is a preliminary contribution, meant to raise discussions on technology-mediated inclusive participatory design initiatives to further inform the development of a solid methodological contribution to CSCW.},
    language = {en},
    urldate = {2021-05-25},
    booktitle = {Proceedings of 19th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
    publisher = {European Society for Socially Embedded Technologies (EUSSET)},
    author = {Bittenbinder, Sven and Pinatti de Carvalho, Aparecido Fabiano and Krapp, Eva and Müller, Claudia and Wulf, Volker},
    year = {2021},
    note = {Accepted: 2021-05-18T10:05:02Z
    Publisher: European Society for Socially Embedded Technologies (EUSSET)},
    }

2020


  • Gashi, S., Kaspar, H., Müller, C., Pelzelmayer, K., Schürch, A. & van Holten, K. (2020)Partizipative Forschung im Lockdown

    IN Feminist research practice in geography, Pages: 43–48
    [BibTeX] [Download PDF]

    @article{gashi_partizipative_2020,
    series = {Feministische {Geo}-{RundMail}},
    title = {Partizipative {Forschung} im {Lockdown}},
    url = {https://boris.unibe.ch/147962/1/FeministGeoRundMail_Ausgabe83.pdf},
    number = {83},
    journal = {Feminist research practice in geography},
    author = {Gashi, Shkumbin and Kaspar, Heidi and Müller, Claudia and Pelzelmayer, Katharina and Schürch, Anita and van Holten, Karin},
    month = sep,
    year = {2020},
    keywords = {italg},
    pages = {43--48},
    }


  • Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F., Reuter, V., Naegele, G., Bevilacqua, R., Kaspar, H. & Otto, U. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults

    IN European Society for Socially Embedded Technologies (EUSSET), Vol. vol. 4, no. 2, Pages: 12 doi:10.18420/ecscw2020_ws04
    [BibTeX] [Abstract] [Download PDF]

    In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design. In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.

    @article{cerna_learning_2020,
    series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
    title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults},
    volume = {vol. 4, no. 2},
    issn = {2510-2591},
    shorttitle = {Learning for life},
    url = {https://dl.eusset.eu/handle/20.500.12015/4062},
    doi = {10.18420/ecscw2020_ws04},
    abstract = {In today’s complex society we need to learn on a daily basis during our whole life, especially when it comes to new digital tools on which our lives are increasingly more dependent. However, the way digital tools are designed is not well adjusted to learning how to use these tools in the later part of life. As a result, many older adults struggle with the integration of digital tools into their daily lives. Recently, older adults started to be involved in design through sustainable participatory approaches. However, this group is very heterogeneous and characterised by varied needs that have to be addressed with a fitting approach that is currently missing in E/CSCW and participatory design.
    In this workshop we therefore want to bring together researchers from different disciplines to develop new approaches that will help us to design for sustainable tech-learning networks of older adults. ECSCW and related participatory design approaches have a long history of collaboration with different disciplines. Our workshop hence addresses the issues of how we can better understand supporting learning for life of tech-communities of older adults from an interdisciplinary perspective in the context of sustainable participatory design. The workshop participants will therefore have an opportunity to learn about the challenges and opportunities related to learning for life of tech-communities of older adults in the context of sustainable participatory design as well as to reflect over their own disciplinary position in relation to this topic.},
    language = {en},
    urldate = {2021-04-15},
    journal = {European Society for Socially Embedded Technologies (EUSSET)},
    author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reuter, Verena and Naegele, Gerhard and Bevilacqua, Roberta and Kaspar, Heidi and Otto, Ulrich},
    year = {2020},
    note = {Accepted: 2020-06-15T07:28:12Z
    Publisher: European Society for Socially Embedded Technologies (EUSSET)},
    keywords = {italg},
    pages = {12},
    }


  • Cerna, K., Dickel, M., Müller, C., Kärnä, E., Gallistl, V., Kolland, F. & Reu, V. (2020)Learning for life: Designing for sustainability of tech-learning networks of older adults

    , Publisher: European Society for Socially Embedded Technologies (EUSSET), Pages: 6
    [BibTeX] [Abstract]

    In this position paper, we take a concept – or parts of it – and run away with it (Mol 2002) to explore its potential to better understand the non/appropriation of technologies by people in later life. We introduce the concept of the city as a machine for learning developed by Colin McFarlane (2011) in the field of urban studies. We identify elements we consider inspiring for the study of socio-technical systems, translate them to smaller entities of human-technology interactions and test their usability to analyze how older people in later life integrate digital technologies in their everyday lives. We do so from two distinct vantage points, i.e. empirical contexts: A participatory design project of a neighborhood platform and related privacy issues from the perspective of older tenants, and the introduction of a new automated emergency call system in seniors’ apartments in a serviced senior living facility. We conclude with the suggestion to understand the concept “machine for learning” as a normative notion and a claim to accept the challenge it implies.

    @inproceedings{cerna_learning_2020-1,
    title = {Learning for life: {Designing} for sustainability of tech-learning networks of older adults},
    abstract = {In this position paper, we take a concept – or parts of it – and run away with it (Mol 2002) to explore its potential to better understand the non/appropriation of technologies by people in later life. We introduce the concept of the city as a machine for learning developed by Colin McFarlane (2011) in the field of urban studies. We identify elements we consider inspiring for the study of socio-technical systems, translate them to smaller entities of human-technology interactions and test their usability to analyze how older people in later life integrate digital technologies in their everyday lives. We do so from two distinct vantage points, i.e. empirical contexts: A participatory design project of a neighborhood platform and related privacy issues from the perspective of older tenants, and the introduction of a new automated emergency call system in seniors’ apartments in a serviced senior living facility. We conclude with the suggestion to understand the concept “machine for learning” as a normative notion and a claim to accept the challenge it implies.},
    language = {en},
    booktitle = {Proceedings of 18th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}},
    publisher = {European Society for Socially Embedded Technologies (EUSSET)},
    author = {Cerna, Katerina and Dickel, Martin and Müller, Claudia and Kärnä, Eija and Gallistl, Vera and Kolland, Franz and Reu, Verena},
    year = {2020},
    keywords = {italg},
    pages = {6},
    }


  • Li, Q., Tolmie, P., Weibert, A., Schorch, M., Müller, C. & Wulf, V. (2020)E-Portfolio: value tensions encountered in documenting design case studies

    IN Ethics and Information Technology, Pages: 5
    [BibTeX] [Abstract]

    We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.

    @article{li_e-portfolio_2020,
    title = {E-{Portfolio}: value tensions encountered in documenting design case studies},
    abstract = {We present here the “e-Portfolio” concept, which aims to provide access to documented design case studies of design researchers’ practices. Our e-Portfolio has its origins in Grounded Design. We examine here how the e-Portfolio concept grew out of Grounded Design, the way it instantiates values, and how it contributes to our understanding of the ways in which shifting values in practice can have an impact beyond the individual.},
    language = {en},
    journal = {Ethics and Information Technology},
    author = {Li, Qinyu and Tolmie, Peter and Weibert, Anne and Schorch, Marén and Müller, Claudia and Wulf, Volker},
    year = {2020},
    keywords = {italg},
    pages = {5},
    }


  • Pinatti de Carvalho, A. F., Bittenbinder, S., Müller, C., David, N., Hansen, B. & Wulf, V. (2020)Fostering Accessibility at the Workplace through Community-based Participatory Research

    IN European Society for Socially Embedded Technologies (EUSSET), Vol. 4, no. 2, Pages: 13 doi:10.18420/ecscw2020_ws07
    [BibTeX] [Abstract] [Download PDF]

    This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.

    @article{pinatti_de_carvalho_fostering_2020,
    series = {Reports of the {European} {Society} for {Socially} {Embedded} {Technologies}},
    title = {Fostering {Accessibility} at the {Workplace} through {Community}-based {Participatory} {Research}},
    volume = {4, no. 2},
    issn = {2510-2591},
    url = {https://dl.eusset.eu/handle/20.500.12015/4065},
    doi = {10.18420/ecscw2020_ws07},
    abstract = {This workshop sets out to provide a forum for discussing the potential of community-based participatory research (CBPR) to foster accessibility at the workplace. It aims at opening a space to engage people with and without disability in a discussion about how this approach can contribute to bring employees, employers, developers and researchers together for the elaboration of a sensitisation concept to make people aware of the relevance of developing and adopting highly accessible digital solutions for the workplace. In particular, it focuses on the potential of the approach to engage people with disability in research, development and, most importantly, in the job market. Ultimately, the workshop seeks to advance the discussion of how this type of research can contribute towards the inclusion of people with disability in society and to highlight the benefits of that. The workshop is based on the European CSCW tradition of using in-depth qualitative methodologies for workplace studies and practice-based computing. It addresses issues of cooperation and collaboration between research actors, in the pursuit of a deep understanding of work contexts and the design of socio-technical systems that respond to their emerging needs.},
    language = {en},
    urldate = {2021-04-16},
    journal = {European Society for Socially Embedded Technologies (EUSSET)},
    author = {Pinatti de Carvalho, Aparecido Fabiano and Bittenbinder, Sven and Müller, Claudia and David, Nadia and Hansen, Bente and Wulf, Volker},
    year = {2020},
    note = {Accepted: 2020-06-15T07:28:13Z
    Publisher: European Society for Socially Embedded Technologies (EUSSET)},
    keywords = {italg},
    pages = {13},
    }


  • Kurz, D., Grzegorzek, M., Müller, C. & Struzek, D. (2020)Selbstbestimmt im Alter mit neuer Technik Voneinander lernen im Forschungsprojekt Cognitive Village Vernetztes Dorf

    IN Forschungskolleg Siegen (Hrsg.), Vol. 1, Pages: 15
    [BibTeX] [Download PDF]

    @article{kurz_selbstbestimmt_2020,
    title = {Selbstbestimmt im {Alter} mit neuer {Technik} {Voneinander} lernen im {Forschungsprojekt} {Cognitive} {Village} {Vernetztes} {Dorf}},
    volume = {1},
    issn = {ISBN: 978-3-9818314-4-3},
    url = {http://www.fokos.de/wissenplus},
    language = {deutsch},
    journal = {Forschungskolleg Siegen (Hrsg.)},
    author = {Kurz, Dana and Grzegorzek, Marcin and Müller, Claudia and Struzek, David},
    year = {2020},
    keywords = {italg},
    pages = {15},
    }


  • Cerna, K. & Müller, C. (2020)From Design Space to Learning Place: Conceptualization for Meta Design Space for and with Older Adults

    IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 38–47
    [BibTeX] [Download PDF]

    @article{cerna_design_2020,
    title = {From {Design} {Space} to {Learning} {Place}: {Conceptualization} for {Meta} {Design} {Space} for and with {Older} {Adults}},
    volume = {17},
    url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
    number = {2},
    journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
    author = {Cerna, Katerina and Müller, Claudia},
    year = {2020},
    keywords = {italg},
    pages = {38--47},
    }


  • Cerna, K. & Müller, C. (2020)Learning for Life: A Workshop Report

    IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 5–9
    [BibTeX] [Download PDF]

    @article{cerna_learning_2020-2,
    title = {Learning for {Life}: {A} {Workshop} {Report}},
    volume = {17},
    url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
    number = {2},
    journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
    author = {Cerna, Katerina and Müller, Claudia},
    year = {2020},
    keywords = {italg},
    pages = {5--9},
    }


  • Kaspar, H. & Müller, C. (2020)Socio-technical systems as “machines for learning”

    IN International Reports on Socio-Informatics (ed. Volkmar Pipek & Markus Rohde), Vol. 17, Pages: 10–19
    [BibTeX] [Download PDF]

    @article{kaspar_socio-technical_2020,
    title = {Socio-technical systems as “machines for learning”},
    volume = {17},
    url = {https://www.iisi.de/wp-content/uploads/2021/05/IRSIV17I2.pdf},
    number = {2},
    journal = {International Reports on Socio-Informatics (ed. Volkmar Pipek \& Markus Rohde)},
    author = {Kaspar, Heidi and Müller, Claudia},
    year = {2020},
    keywords = {italg},
    pages = {10--19},
    }

2019


  • Struzek, D., Dickel, M., Randall, D. & Müller, C. (2019)How live streaming church services promotes social participation in rural areas

    IN Interactions, Vol. 27, Pages: 64–69 doi:10.1145/3373263
    [BibTeX] [Download PDF]

    @article{struzek_how_2019,
    title = {How live streaming church services promotes social participation in rural areas},
    volume = {27},
    issn = {1072-5520},
    url = {https://doi.org/10.1145/3373263},
    doi = {10.1145/3373263},
    number = {1},
    urldate = {2021-04-16},
    journal = {Interactions},
    author = {Struzek, David and Dickel, Martin and Randall, Dave and Müller, Claudia},
    month = dec,
    year = {2019},
    keywords = {italg},
    pages = {64--69},
    }


  • Müller, C. (2019)Keynote «Ältere Menschen und Digitalisierung».

    , Ludwigshafen
    [BibTeX]

    @book{muller_keynote_2019,
    address = {Ludwigshafen},
    title = {Keynote «Ältere {Menschen} und {Digitalisierung}».},
    author = {Müller, Claudia},
    year = {2019},
    keywords = {italg},
    }


  • Kricheldorff, C., Pelizäus-Hoffmeister, H., Wahl, H. -W. & Müller, C. (2019)Tagungsorganisation: Tagung Interdisziplinäre Perspektiven auf Technikforschung, -gestaltung und -aneignung.

    , Siegen, Germany
    [BibTeX]

    @book{kricheldorff_tagungsorganisation_2019,
    address = {Siegen, Germany},
    title = {Tagungsorganisation: {Tagung} {Interdisziplinäre} {Perspektiven} auf {Technikforschung}, -gestaltung und -aneignung.},
    author = {Kricheldorff, C. and Pelizäus-Hoffmeister, H. and Wahl, H.-W. and Müller, Claudia},
    year = {2019},
    keywords = {italg, presentation},
    }


  • Müller, C. (2019)Assistenztechnologien in der Lebenswelt – Wie können sie praxis- und nutzerorientiert gestaltet werden

    , Berlin, Germany, Publisher: GKV-Spitzenverband
    [BibTeX]

    @book{muller_assistenztechnologien_2019,
    address = {Berlin, Germany},
    title = {Assistenztechnologien in der {Lebenswelt} – {Wie} können sie praxis- und nutzerorientiert gestaltet werden},
    publisher = {GKV-Spitzenverband},
    author = {Müller, Claudia},
    year = {2019},
    keywords = {italg},
    }


  • Struzek, D., Müller, C. & Boden, A. (2019)Development of an Everyday Persuasive App for Movement Motivation for Older Adults.

    doi:10.18420/ecscw2019_d04
    [BibTeX]

    @inproceedings{struzek_development_2019,
    title = {Development of an {Everyday} {Persuasive} {App} for {Movement} {Motivation} for {Older} {Adults}.},
    doi = {10.18420/ecscw2019_d04},
    booktitle = {Proceedings of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practice}-centred {Computing} and the {Design} of {Cooperation} {Technologies} -{Demos} and {Posters}, {Reports} of the {European} {Society} for {Socially} {Embedded}},
    author = {Struzek, David and Müller, Claudia and Boden, Alexander},
    year = {2019},
    keywords = {italg},
    }


  • Struzek, D., Dickel, M. & Müller, C. (2019)Co-Design von Community-Technologien im ländlichen Raum

    Berlin, Germany, Publisher: Deutsche Gesellschaft für Gerontologie und Geriatrie e.V. Berlin
    [BibTeX]

    @inproceedings{struzek_co-design_2019,
    address = {Berlin, Germany},
    title = {Co-{Design} von {Community}-{Technologien} im ländlichen {Raum}},
    booktitle = {{DGG} \& {DGGG} {Jahreskongress} «{Versorgung} und {Teilhabe}»},
    publisher = {Deutsche Gesellschaft für Gerontologie und Geriatrie e.V. Berlin},
    author = {Struzek, David and Dickel, Martin and Müller, Claudia},
    year = {2019},
    keywords = {italg},
    }


  • Dickel, M., Unbehaun, D. & Müller, C. (2019)Living Labs als Gestaltungs- und Aneignungsarena IKT-basierter Anwendungen im Gesundheits- und Pflegekontext. Implikationen partizipativer Entwicklung.

    , Berlin, Germany
    [BibTeX]

    @book{dickel_living_2019,
    address = {Berlin, Germany},
    title = {Living {Labs} als {Gestaltungs}- und {Aneignungsarena} {IKT}-basierter {Anwendungen} im {Gesundheits}- und {Pflegekontext}. {Implikationen} partizipativer {Entwicklung}.},
    author = {Dickel, Martin and Unbehaun, David and Müller, Claudia},
    year = {2019},
    keywords = {italg},
    }


  • Müller, C., Kasper, H., Pelzelmayer, K., van Holten, K., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities – the CareComLabs Framework. In Proceedings of the 17th European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centred Computing and the Design of Cooperation Technologi

    doi:10.18420/ecscw2019_p09
    [BibTeX]

    @book{muller_designing_2019,
    title = {Designing for {Sustainable} {Caring} {Communities} - the {CareComLabs} {Framework}. {In} {Proceedings} of the 17th {European} {Conference} on {Computer}-{Supported} {Cooperative} {Work}: {The} {International} {Venue} on {Practice}-centred {Computing} and the {Design} of {Cooperation} {Technologi}},
    author = {Müller, Claudia and Kasper, Heidi and Pelzelmayer, Katharina and van Holten, Karin and Struzek, David and Dickel, Martin},
    year = {2019},
    doi = {10.18420/ecscw2019_p09},
    keywords = {italg},
    }


  • Wanka, A., Endter, C. & Müller, C. (2019)Organisation und Moderation Workshop: Technikforschung in alternden Gesellschaften – Herausforderungen für die Gerontologie

    , Berlin, Germany
    [BibTeX] [Download PDF]

    @book{wanka_organisation_2019,
    address = {Berlin, Germany},
    title = {Organisation und {Moderation} {Workshop}: {Technikforschung} in alternden {Gesellschaften} – {Herausforderungen} für die {Gerontologie}},
    url = {https://dggg-ft2019.aey-congresse.de/files/ft2019/Programm_DGGG_2019_Internet.pdf},
    author = {Wanka, A. and Endter, C. and Müller, Claudia},
    year = {2019},
    keywords = {italg},
    }


  • Müller, C. (2019)Introduction to the thematic focus “Socio-Informatics”

    IN Media in Action, Pages: 9–16
    [BibTeX]

    @article{muller_introduction_2019,
    title = {Introduction to the thematic focus “{Socio}-{Informatics}”},
    number = {1},
    journal = {Media in Action},
    author = {Müller, Claudia},
    year = {2019},
    keywords = {italg},
    pages = {9--16},
    }


  • Müller, C., Kasper, H., Pelzelmayer, K., van Holten, K., Struzek, D. & Dickel, M. (2019)Designing for Sustainable Caring Communities – the CareComLabs Framework

    doi:10.18420/ecscw2019_p09
    [BibTeX] [Abstract] [Download PDF]

    The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.

    @article{muller_designing_2019-1,
    title = {Designing for {Sustainable} {Caring} {Communities} – the {CareComLabs} {Framework}},
    issn = {2510-2591},
    url = {https://dl.eusset.eu/handle/20.500.12015/3280},
    doi = {10.18420/ecscw2019_p09},
    abstract = {The CareComLabs framework intends to provide a design and research space which in the long-term has the potential for setting up a collaborative learning space which serves both, a fruitful environment for developing appropriate socio-technical measures for ageing and caring at home, and to create structures which help the patients and community stakeholders in sustaining practices in the long-term, after the end of the project.},
    language = {en},
    urldate = {2021-04-16},
    author = {Müller, Claudia and Kasper, Heidi and Pelzelmayer, Katharina and van Holten, Karin and Struzek, David and Dickel, Martin},
    year = {2019},
    note = {Accepted: 2019-05-22T04:07:28Z
    Publisher: European Society for Socially Embedded Technologies (EUSSET)},
    keywords = {italg},
    }


  • Struzek, D., Müller, C. & Boden, A. (2019)Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer

    , Pages: 5
    [BibTeX] [Abstract]

    This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.

    @article{struzek_entwicklung_2019,
    title = {Entwicklung einer alltagsnahen persuasiven {App} zur {Bewegungsmotivation} für ältere {Nutzerinnen} und {Nutzer}},
    abstract = {This paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.},
    language = {de},
    author = {Struzek, David and Müller, Claudia and Boden, Alexander},
    year = {2019},
    keywords = {italg},
    pages = {5},
    }

2018


  • Müller, C. (2018)Technik im Alter: Senioren entwickeln mit

    [BibTeX] [Download PDF]

    @book{muller_technik_2018,
    title = {Technik im {Alter}: {Senioren} entwickeln mit},
    url = {https://blog.careum.ch/smarter-test-im-living-lab/},
    author = {Müller, Claudia},
    month = dec,
    year = {2018},
    keywords = {italg},
    annote = {Publication Title: Careum [Webblog]},
    }


  • Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A sustainable framework for user-centered ICT development: Cultivating research experiences from Living Labs in the home

    IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
    [BibTeX] [Download PDF]

    @incollection{ogonowski_praxlabs_2018,
    title = {{PRAXLABS}: {A} sustainable framework for user-centered {ICT} development: {Cultivating} research experiences from {Living} {Labs} in the home},
    isbn = {978-0-19-873324-9},
    url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-10-Ogonowski-Praxlabs-approach-finished.pdf},
    booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
    publisher = {Oxford University Press},
    author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan},
    editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
    year = {2018},
    keywords = {PRAXLABS, italg},
    pages = {319--360},
    }


  • Müller, C. & Wan, L. (2018)Information and Communication Technology Design in a Complex Moral Universe: Ethnography-Based Development of a GPS Monitoring System for Persons Who Wander

    IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
    [BibTeX] [Download PDF]

    @incollection{muller_information_2018,
    title = {Information and {Communication} {Technology} {Design} in a {Complex} {Moral} {Universe}: {Ethnography}-{Based} {Development} of a {GPS} {Monitoring} {System} for {Persons} {Who} {Wander}},
    isbn = {978-0-19-873324-9},
    url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-11-Muller-and-Wan-ICT-Design-in-a-Complex-Moral-Universe.pdf},
    booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}},
    publisher = {Oxford University Press},
    author = {Müller, Claudia and Wan, Lin},
    editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar},
    year = {2018},
    keywords = {PRAXLABS, italg},
    pages = {363--390},
    }


  • Meurer, J., Müller, C., Simone, C., Wagner, I. & Wulf, V. (2018)Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home

    IN Computer Supported Cooperative Work: CSCW: An International Journal, Vol. 27, Pages: 495–537 doi:10.1007/s10606-018-9317-1
    [BibTeX] [Abstract]

    Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.

    @article{meurer_designing_2018,
    title = {Designing for {Sustainability}: {Key} {Issues} of {ICT} {Projects} for {Ageing} at {Home}},
    volume = {27},
    issn = {15737551},
    doi = {10.1007/s10606-018-9317-1},
    abstract = {Achieving the sustainability of IT-based solutions is a challenge. We will argue in this paper that it is helpful to conceptualize designing for sustainable IT-based solutions as taking place in a multi-dimensional space. It requires thinking about how a project is framed; the perspectives and commitments of the project partners; the type of innovation that is foregrounded; the motivations and needs of the user group; and the level of sustainability a project or research program may achieve. The paper describes some of the challenges and possible solutions by revisiting a portfolio of projects that developed IT support for elderly people who continue living in their own homes.},
    number = {3-6},
    journal = {Computer Supported Cooperative Work: CSCW: An International Journal},
    author = {Meurer, Johanna and Müller, Claudia and Simone, Carla and Wagner, Ina and Wulf, Volker},
    year = {2018},
    keywords = {Appropriation, Capacity building, Collective learning, Elderly people, Funding schemes, ICT design, Sustainability, italg},
    pages = {495--537},
    annote = {ISBN: 1060601893},
    }


  • Müller, C. (2018)Beteiligungsorientierte Technikgestaltung mit älteren Menschen

    IN Seniorenliga aktiv, Vol. 26, Pages: 8 – 10
    [BibTeX] [Download PDF]

    @article{muller_beteiligungsorientierte_2018,
    title = {Beteiligungsorientierte {Technikgestaltung} mit älteren {Menschen}},
    volume = {26},
    url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2019/01/aktiv_4_18_Seniorenliga_Beteiligung_Senioren_S8-10.pdf},
    number = {1434-8292 / G45269},
    journal = {Seniorenliga aktiv},
    author = {Müller, Claudia},
    year = {2018},
    keywords = {italg},
    pages = {8 -- 10},
    }


  • Ogonowski, C., Jakobi, T., Müller, C. & Hess, J. (2018)PRAXLABS: A Sustainable Framework for User-Centered Information and Communication Technology Development-Cultivating Research Experiences from Living Labs in the Home

    [BibTeX]

    @article{ogonowski_praxlabs_2018-1,
    title = {{PRAXLABS}: {A} {Sustainable} {Framework} for {User}-{Centered} {Information} and {Communication} {Technology} {Development}-{Cultivating} {Research} {Experiences} from {Living} {Labs} in the {Home}},
    author = {Ogonowski, Corinna and Jakobi, Timo and Müller, Claudia and Hess, Jan},
    year = {2018},
    keywords = {italg},
    }


  • Dickel, M. & Müller, C. (2018)Ethnographie-basiertes und partizipatives IT-Design mit älteren Menschen. Herausforderungen und Möglichkeiten für die gemeinsame Gestaltungsarbeit im Feld

    IN Zehendner, E. (Ed.)., Publisher: FIfF-Kommunikation
    [BibTeX]

    @inproceedings{dickel_ethnographie-basiertes_2018,
    title = {Ethnographie-basiertes und partizipatives {IT}-{Design} mit älteren {Menschen}. {Herausforderungen} und {Möglichkeiten} für die gemeinsame {Gestaltungsarbeit} im {Feld}},
    booktitle = {Alter(n)sgerechte {Informatik}},
    publisher = {FIfF-Kommunikation},
    author = {Dickel, Martin and Müller, Claudia},
    editor = {Zehendner, E.},
    year = {2018},
    keywords = {italg},
    }


  • Müller, C. (2018)Emotional Impact on Cognitive Systems: Gemischte Gefühle – Mit neuer Technik gesund und autonom durchs Leben

    , Siegen
    [BibTeX] [Download PDF]

    @book{muller_emotional_2018,
    address = {Siegen},
    title = {Emotional {Impact} on {Cognitive} {Systems}: {Gemischte} {Gefühle} – {Mit} neuer {Technik} gesund und autonom durchs {Leben}},
    url = {https://fokos.de/2018/11/13/gemischte-gefuehle-mit-neuer-technik-gesund-und-autonom-durchs-leben/},
    author = {Müller, Claudia},
    year = {2018},
    keywords = {italg},
    }

2017


  • Schorch, M., Müller, C. & Meurer, J. (2017)Cultural Probes: The best way to go for PD in sensitive research settings? A methodological reflexion

    IN Mensch und Computer 2017 doi:10.18420/muc2017-ws02-0304
    [BibTeX] [Download PDF]

    @incollection{schorch_cultural_2017,
    title = {Cultural {Probes}: {The} best way to go for {PD} in sensitive research settings? {A} methodological reflexion},
    url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Cultural-Probes-The-best-way-to-go-for-PD-in-sensitive-research-settings-A-methodological-reflexion.pdf},
    booktitle = {Mensch und {Computer} 2017},
    publisher = {Gesellschaft für Informatik e.V.},
    author = {Schorch, Marén and Müller, Claudia and Meurer, Johanna},
    year = {2017},
    doi = {10.18420/muc2017-ws02-0304},
    keywords = {italg},
    pages = {73--78},
    }


  • Müller, C. (2017)„Designing for an Ageing Society”: Ergebnisse eines Symposiums im Rahmen der 12. „Conference on the Design of Cooperative Systems” (COOP

    IN Zeitschrift Medien & Altern \textbackslashtextbar Einzelausgaben München
    [BibTeX] [Abstract] [Download PDF]

    Einsamkeit und höheres Lebensalter scheinen nahezu unvermeidbar aufeinander bezogen. Obgleich Einsamkeit Menschen jeden Alters treffen kann, ist nicht zu leugnen, dass insbesondere ältere Männer und qua längerer Lebenserwartung vor allem auch Frauen unter ihr leiden. Medien sind Teil der Lösung und Teil des Problems. Die Beiträge des Themenschwerpunkts zeichnen verschiedenartige Schattierungen des Einsamkeitserlebens und arbeiten heterogene Problemlagen und deren mediale Bezüge heraus. Insgesamt fordern sie dazu auf, Einsamkeit nicht per se zu pathologisieren, aber sie dort, wo sie das Wohlbefinden deutlich einschränkt, nicht zu individualisieren, sondern als Auftrag zu alltäglichem sozialem Handeln und als gesellschaftliche Gestaltungsaufgabe anzunehmen.

    @incollection{muller_designing_2017,
    address = {München},
    title = {„{Designing} for an {Ageing} {Society}”: {Ergebnisse} eines {Symposiums} im {Rahmen} der 12. „{Conference} on the {Design} of {Cooperative} {Systems}” ({COOP}},
    volume = {10},
    url = {http://www.kopaed.de/kopaedshop/?pg=3_30&qt=32&pid=1066},
    abstract = {Einsamkeit und höheres Lebensalter scheinen nahezu unvermeidbar aufeinander bezogen. Obgleich Einsamkeit Menschen jeden Alters treffen kann, ist nicht zu leugnen, dass insbesondere ältere Männer und qua längerer Lebenserwartung vor allem auch Frauen unter ihr leiden. Medien sind Teil der Lösung und Teil des Problems. Die Beiträge des Themenschwerpunkts zeichnen verschiedenartige Schattierungen des Einsamkeitserlebens und arbeiten heterogene Problemlagen und deren mediale Bezüge heraus. Insgesamt fordern sie dazu auf, Einsamkeit nicht per se zu pathologisieren, aber sie dort, wo sie das Wohlbefinden deutlich einschränkt, nicht zu individualisieren, sondern als Auftrag zu alltäglichem sozialem Handeln und als gesellschaftliche Gestaltungsaufgabe anzunehmen.},
    booktitle = {Zeitschrift {Medien} \& {Altern} {\textbackslash}textbar {Einzelausgaben}},
    publisher = {Hartung, Anja Hoffmann, Dagmar Kübler, Hans-Dieter Schorb, Bernd Schwender, Clemens},
    author = {Müller, Claudia},
    year = {2017},
    keywords = {italg},
    annote = {Section: „Designing},
    }


  • Wiegärtner, D., Reuter, C. & Müller, C. (2017)Erwartungen der älteren Bevölkerung an IKT für Krisenkommunikation

    IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 609–614 doi:10.18420/muc2017-ws17-0416
    [BibTeX] [Abstract] [Download PDF]

    Aufgrund des demographischen Wandels und der zunehmenden Bevölkerungsdichte im urbanen Raum wird es in Zukunft zu neuen Herausforderungen in der Planung und Vorbereitung von Katastrophen-lagen in Städten kommen. Dabei wird vor allem der Nutzen von IKT für ältere Menschen in Bezug auf (Groß-)Schadenslagen von hoher Relevanz sein, der in der bisherigen Forschung nicht angemessen be-trachtet wurde. Mittels eines nutzerzentrierten Ansatzes wird untersucht, wie eine geeignete Krisenkommunikation durch IKT für ältere Menschen funktionieren könnte. Ziel der Arbeit ist es, die Vorbereitung für die ältere Population in Großstädten im Falle einer (Groß-)Schadenslage zu untersuchen und zu un-terstützen. Gerade für das System Stadt sind die Ergebnisse dieser Arbeit von Relevanz und können hel-fen, den urbanen Raum resilienter gegen mögliche Katastrophen zu gestalten.

    @inproceedings{wiegartner_erwartungen_2017,
    address = {Regensburg, Germany},
    title = {Erwartungen der älteren {Bevölkerung} an {IKT} für {Krisenkommunikation}},
    url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5419/2017_WS17_416.pdf},
    doi = {10.18420/muc2017-ws17-0416},
    abstract = {Aufgrund des demographischen Wandels und der zunehmenden Bevölkerungsdichte im urbanen Raum wird es in Zukunft zu neuen Herausforderungen in der Planung und Vorbereitung von Katastrophen-lagen in Städten kommen. Dabei wird vor allem der Nutzen von IKT für ältere Menschen in Bezug auf (Groß-)Schadenslagen von hoher Relevanz sein, der in der bisherigen Forschung nicht angemessen be-trachtet wurde. Mittels eines nutzerzentrierten Ansatzes wird untersucht, wie eine geeignete Krisenkommunikation durch IKT für ältere Menschen funktionieren könnte. Ziel der Arbeit ist es, die Vorbereitung für die ältere Population in Großstädten im Falle einer (Groß-)Schadenslage zu untersuchen und zu un-terstützen. Gerade für das System Stadt sind die Ergebnisse dieser Arbeit von Relevanz und können hel-fen, den urbanen Raum resilienter gegen mögliche Katastrophen zu gestalten.},
    booktitle = {Mensch \& {Computer}: {Workshopband}},
    publisher = {Gesellschaft für Informatik e.V.},
    author = {Wiegärtner, Daniel and Reuter, Christian and Müller, Claudia},
    editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
    year = {2017},
    keywords = {CSCW, HCI, KontiKat, italg},
    pages = {609--614},
    }


  • Struzek, D., Neumann, M., Müller, C., Schorch, M. & Hornung, D. (2017)Aneignungshilfen für Senioren-Projektpartner – am Beispiel Google Drive

    IN Burghardt, M., Wimmer, R., Wolff, C. & and Womser-Hacker, C. (Eds.), Mensch und Computer 2017 Regensburg doi:10.18420/muc2017-mci-0349
    [BibTeX] [Download PDF]

    @incollection{struzek_aneignungshilfen_2017,
    address = {Regensburg},
    edition = {Tagungsban},
    title = {Aneignungshilfen für {Senioren}-{Projektpartner} – am {Beispiel} {Google} {Drive}},
    url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Aneignungshilfen-für-Senioren-Projektpartner-–-am-Beispiel-Google-Drive.pdf},
    booktitle = {Mensch und {Computer} 2017},
    publisher = {(Hrsg.) Gesellschaft für Informatik e.V.},
    author = {Struzek, David and Neumann, Marleen and Müller, Claudia and Schorch, Marén and Hornung, Dominik},
    editor = {Burghardt, M. and Wimmer, R. and Wolff, C. \& and Womser-Hacker, C.},
    year = {2017},
    doi = {10.18420/muc2017-mci-0349},
    keywords = {Aneignungshilfen, Claudia Mueller, Google Frive, Senioren, italg},
    pages = {249 -- 253},
    }


  • Hornung, D., Müller, C., Shlokovski, I. & Wulf, V. (2017)Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People

    , Pages: 7057–7069
    [BibTeX] [Download PDF]

    @inproceedings{hornung_navigating_2017,
    title = {Navigating {Relationships} and {Boundaries}: {Concerns} around {ICT}-uptake for {Elderly} {People}},
    url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Navigating-Relationships-and-Boundaries-Concerns-around-ICT-uptake-for-Elderly-People.pdf},
    booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})},
    author = {Hornung, Dominik and Müller, Claudia and Shlokovski, Irini and Wulf, Volker},
    year = {2017},
    keywords = {A-Paper, italg},
    pages = {7057--7069},
    }


  • Müller, C., Schorch, M., Struzek, D. & Neumann, M. (2017)Technology Probes als Mittel zur Unterstützung der Technik-Aneignung

    IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Publisher: Gesellschaft für Informatik e.V., Pages: 87–93
    [BibTeX] [Download PDF]

    @inproceedings{muller_technology_2017,
    address = {Regensburg},
    title = {Technology {Probes} als {Mittel} zur {Unterstützung} der {Technik}-{Aneignung}},
    url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2017/11/Technology-Probes-als-Mittel-zur-Unterstützung-der-Technik-Aneignung.pdf},
    booktitle = {Mensch und {Computer} 2017 - {Workshopband}},
    publisher = {Gesellschaft für Informatik e.V.},
    author = {Müller, Claudia and Schorch, Marén and Struzek, David and Neumann, Marleen},
    editor = {Burghardt, Manuel and Wimmer, Raphael and Wolff, Christian and Womser-Hacker, Christa},
    year = {2017},
    keywords = {PRAXLABS, italg},
    pages = {87--93},
    }


  • Reuter, C., Wiegärtner, D. & Müller, C. (2017)DIVOA – Unterstützung der älteren Bevölkerung bei Schadenslagen

    IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 295–298 doi:10.18420/muc2017-mci-0352
    [BibTeX] [Abstract] [Download PDF]

    Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.

    @inproceedings{reuter_divoa_2017,
    address = {Regensburg, Germany},
    title = {{DIVOA} – {Unterstützung} der älteren {Bevölkerung} bei {Schadenslagen}},
    url = {https://dl.gi.de/bitstream/handle/20.500.12116/3279/2017_MCI_352.pdf},
    doi = {10.18420/muc2017-mci-0352},
    abstract = {Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.},
    booktitle = {Mensch \& {Computer}: {Tagungsband}},
    publisher = {Gesellschaft für Informatik e.V.},
    author = {Reuter, Christian and Wiegärtner, Daniel and Müller, Claudia},
    editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.},
    year = {2017},
    keywords = {CSCW, HCI, KontiKat, italg},
    pages = {295--298},
    }


  • Giessmann, S., Gerlitz, C., Bender, H., Müller, C., Schorch, M., Baringhorst, S. & Reissmann, W. (2017)SFB-Workshop “Digital Platforms and Boundary Infrastructures”

    , Siegen
    [BibTeX]

    @book{giessmann_sfb-workshop_2017,
    address = {Siegen},
    title = {{SFB}-{Workshop} “{Digital} {Platforms} and {Boundary} {Infrastructures}”},
    author = {Giessmann, S. and Gerlitz, C. and Bender, H. and Müller, Claudia and Schorch, Marén and Baringhorst, S. and Reissmann, W.},
    year = {2017},
    keywords = {italg, presentation},
    }

2016


  • Wan, L., Müller, C., Randall, D. & Wulf, V. (2016)Design of A GPS Monitoring System for Dementia Care and Its Challenges in Academia-Industry Project

    IN ACM Trans. Comput.-Hum. Interact., Vol. 23, Pages: 31:1–31:36 doi:10.1145/2963095
    [BibTeX]

    @article{wan_design_2016,
    title = {Design of {A} {GPS} {Monitoring} {System} for {Dementia} {Care} and {Its} {Challenges} in {Academia}-{Industry} {Project}},
    volume = {23},
    issn = {1073-0516},
    doi = {10.1145/2963095},
    number = {5},
    journal = {ACM Trans. Comput.-Hum. Interact.},
    author = {Wan, Lin and Müller, Claudia and Randall, Dave and Wulf, Volker},
    year = {2016},
    keywords = {design research, GPS monitoring system, joint research, Wandering behavior, italg},
    pages = {31:1--31:36},
    annote = {Place: New York, NY, USA Publisher: ACM},
    }


  • Hornung, D., Müller, C., Boden, A. & Stein, M. (2016)Autonomy Support for Elderly People through Everyday Life Gadgets

    New York, New York, USA, Publisher: ACM Press, Pages: 421–424 doi:10.1145/2957276.2996284
    [BibTeX]

    @inproceedings{hornung_autonomy_2016,
    address = {New York, New York, USA},
    title = {Autonomy {Support} for {Elderly} {People} through {Everyday} {Life} {Gadgets}},
    isbn = {978-1-4503-4276-6},
    doi = {10.1145/2957276.2996284},
    booktitle = {Proceedings of the 19th {International} {Conference} on {Supporting} {Group} {Work} - {GROUP} '16},
    publisher = {ACM Press},
    author = {Hornung, Dominik and Müller, Claudia and Boden, Alexander and Stein, Martin},
    year = {2016},
    keywords = {italg},
    pages = {421--424},
    }


  • Hamidi, F., Müller, C., Baljko, M., Schorch, M., Lewkowicz, M. & Stangl, A. (2016)Engaging with Users and Stakeholders: The Emotional and the Personal

    , Publisher: ACM, Pages: 453–456
    [BibTeX]

    @inproceedings{hamidi_engaging_2016,
    title = {Engaging with {Users} and {Stakeholders}: {The} {Emotional} and the {Personal}},
    booktitle = {Proceedings of the 19th {International} {Conference} on {Supporting} {Group} {Work}},
    publisher = {ACM},
    author = {Hamidi, Foad and Müller, Claudia and Baljko, Melanie and Schorch, Marén and Lewkowicz, Myriam and Stangl, Abigale},
    year = {2016},
    keywords = {italg},
    pages = {453--456},
    }


  • Müller, C. & Reissmann, W. (2016)Technokulturelle Imaginationen als Ansatzpunkte für Participatory Design

    IN Designing Age – Gestaltung des Alter(n)s, Medien & Altern, Zeitschrift für Forschung und Praxis, Vol. 8
    [BibTeX]

    @article{muller_technokulturelle_2016,
    title = {Technokulturelle {Imaginationen} als {Ansatzpunkte} für {Participatory} {Design}},
    volume = {8},
    journal = {Designing Age – Gestaltung des Alter(n)s, Medien \& Altern, Zeitschrift für Forschung und Praxis},
    author = {Müller, Claudia and Reissmann, W.},
    year = {2016},
    keywords = {italg},
    }


  • Garschall, M., Hamm, T., Hornung, D., Müller, C., Neureiter, K., Schorch, M. & van Velsen, L. (2016)Proceedings of the COOP 2016 Symposium on challenges and experiences in designing for an ageing society. Reflecting on concepts of age(ing) and communication practices

    IN International Reports on Socio-Informatics (IRSI), Vol. 13
    [BibTeX] [Download PDF]

    @article{garschall_proceedings_2016,
    title = {Proceedings of the {COOP} 2016 {Symposium} on challenges and experiences in designing for an ageing society. {Reflecting} on concepts of age(ing) and communication practices},
    volume = {13},
    url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss3/Garschall_et._al._-_Challenges_and_experiences_in_designing_for_an_ageing_society._Reflecting_on_concepts_of_age_ing__and_communication_practices..pdf},
    number = {3},
    journal = {International Reports on Socio-Informatics (IRSI)},
    author = {Garschall, Markus and Hamm, Theodor and Hornung, Dominik and Müller, Claudia and Neureiter, Katja and Schorch, Marén and van Velsen, Lex},
    year = {2016},
    keywords = {italg},
    }


  • Garschall, M., Hamm, T., Hornung, D., Müller, C., Neureiter, K., Schorch, M. & van Velsen, L. (2016)Proceedings of the COOP 2016 -Symposium on challenges and experiences in designing for an ageing society. Reflecting on concepts of age(ing) and communication practices

    [BibTeX] [Download PDF]

    @book{garschall_proceedings_2016-1,
    title = {Proceedings of the {COOP} 2016 -{Symposium} on challenges and experiences in designing for an ageing society. {Reflecting} on concepts of age(ing) and communication practices},
    volume = {13},
    url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss3/Garschall_et._al._-_Challenges_and_experiences_in_designing_for_an_ageing_society._Reflecting_on_concepts_of_age_ing__and_communication_practices..pdf http://www.iisi.de/international-reports-on-},
    number = {3},
    author = {Garschall, Markus and Hamm, Theodor and Hornung, Dominik and Müller, Claudia and Neureiter, Katja and Schorch, Marén and van Velsen, Lex},
    year = {2016},
    keywords = {italg},
    }

2015


  • Müller, C., Hornung, D., Hamm, T. & Wulf, V. (2015)Practice – based Design of a Neighborhood Portal : Focusing on Elderly Tenants in a City Quarter Living Lab

    IN Proceedings of the International Conference on Human Factors in Computing Systems (CHI), Pages: 2295–2304 doi:10.1145/2702123.2702449
    [BibTeX] [Abstract]

    This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study’s positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops’ to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.

    @article{muller_practice_2015,
    title = {Practice - based {Design} of a {Neighborhood} {Portal} : {Focusing} on {Elderly} {Tenants} in a {City} {Quarter} {Living} {Lab}},
    doi = {10.1145/2702123.2702449},
    abstract = {This paper contributes to the current discourse on practicebased research in HCI paying particular attention to the overall temporal and situational conditions which frame an R\&D project. We present a Living Lab study situated in an arbitrary neighborhood of a German city which develops ICT support to foster informal help and social interaction with a special, but not exclusive, focus on elderly tenants. We demonstrate that practice-based, long-term research in a city quarter goes beyond those challenges already described in the current Living Lab and PD literature. The long-term study's positioning in a real-world context is contoured not only by a high diversity of stakeholders and their individual interests and motivation for participation but also by their individual skill sets and learning needs. These distinct and often contradictive perspectives have to be permanently counterbalanced. Thus attention has to be focused on how related strategies and decisions impact on the design of the project as well as on the final ICT product. To enable all tenants, irrespective of age and technical skill, to participate in a long-term ICT-based community development project, we applied the format of ‘experience-based PD workshops' to foster confidence in ICT usage and encourage the competency of the elderly and non-tech-savvy tenants.},
    journal = {Proceedings of the International Conference on Human Factors in Computing Systems (CHI)},
    author = {Müller, Claudia and Hornung, Dominik and Hamm, Theodor and Wulf, Volker},
    year = {2015},
    keywords = {methodology, action research, city quarter, design, elderly people, Living Lab, participatory, practice, italg, a-paper},
    pages = {2295--2304},
    annote = {ISBN: 9781450331456},
    }


  • Müller, C., Hornung, D., Hamm, T. & Wulf, V. (2015)Measures and Tools for Supporting ICT Appropriation by Elderly and Non Tech-Savvy Persons in a Long-Term Perspective

    IN ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway Cham doi:10.1007/978-3-319-20499-4_14
    [BibTeX]

    @incollection{muller_measures_2015,
    address = {Cham},
    title = {Measures and {Tools} for {Supporting} {ICT} {Appropriation} by {Elderly} and {Non} {Tech}-{Savvy} {Persons} in a {Long}-{Term} {Perspective}},
    booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}},
    publisher = {Springer International Publishing},
    author = {Müller, Claudia and Hornung, Dominik and Hamm, Theodor and Wulf, Volker},
    year = {2015},
    doi = {10.1007/978-3-319-20499-4_14},
    keywords = {italg},
    pages = {263--281},
    }


  • Wulf, V., Müller, C., Pipek, V., Randall, D., Rohde, M. & Stevens, G. (2015)Designing Socially Embedded Technologies in the Real-World

    IN Designing Socially Embedded Technologies in the Real-World London, United Kingdom doi:10.1007/978-1-4471-6720-4
    [BibTeX] [Download PDF]

    @incollection{wulf_designing_2015,
    address = {London, United Kingdom},
    title = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
    isbn = {978-1-4471-6719-8},
    url = {http://link.springer.com/10.1007/978-1-4471-6720-4},
    booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
    publisher = {Springer},
    author = {Wulf, Volker and Müller, Claudia and Pipek, Volkmar and Randall, Dave and Rohde, Markus and Stevens, Gunnar},
    year = {2015},
    doi = {10.1007/978-1-4471-6720-4},
    keywords = {italg},
    pages = {111--150},
    }


  • Gockel, B., Sackmann, T. & Müller, C. (2015)Kommunikation von Verbundenheit mittels Smartwatch

    Stuttgart, Germany, Publisher: Oldenbourg Wissenschaftsverlag, Pages: 331–334
    [BibTeX] [Download PDF]

    @inproceedings{gockel_kommunikation_2015,
    address = {Stuttgart, Germany},
    title = {Kommunikation von {Verbundenheit} mittels {Smartwatch}},
    url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/311b2a36aa438f65f82106c66b4124198b64.pdf},
    booktitle = {Mensch \& {Computer}: {Tagungsband}},
    publisher = {Oldenbourg Wissenschaftsverlag},
    author = {Gockel, Bianca and Sackmann, Timo and Müller, Claudia},
    year = {2015},
    keywords = {italg},
    pages = {331--334},
    }


  • Müller, C., Schnittert, J., Walczuch, M., Alaoui, M., Lewkowicz, M., Wan, L. & Wulf, V. (2015)Impact Factors on Social TV Research in Real Elderly Persons’ Households

    Stuttgart, Publisher: Oldenbourg Wissenschaftsverlag, Pages: 213–222
    [BibTeX]

    @inproceedings{muller_impact_2015,
    address = {Stuttgart},
    title = {Impact {Factors} on {Social} {TV} {Research} in {Real} {Elderly} {Persons}' {Households}},
    isbn = {978-3-11-044392-9},
    booktitle = {Proceedings of {Mensch} und {Computer} 2015},
    publisher = {Oldenbourg Wissenschaftsverlag},
    author = {Müller, Claudia and Schnittert, Johanna and Walczuch, Magdalena and Alaoui, Malek and Lewkowicz, Myriam and Wan, Lin and Wulf, Volker},
    year = {2015},
    keywords = {PRAXLABS, italg},
    pages = {213--222},
    }


  • Wulf, V., Müller, C., Pipek, V., Randall, D., Rohde, M. & Stevens, G. (2015)Practice-Based Computing: Empirically Grounded Conceptualizations Derived from Design Case Studies

    IN Wulf, V., Schmidt, K. & Randall, D. (Eds.), Designing Socially Embedded Technologies in the Real-World London doi:10.1007/978-1-4471-6720-4_7
    [BibTeX] [Abstract] [Download PDF]

    The introduction of IT has changed the way we live in many ways. Historically, it can even be argued that socially embedded applications of information technology challenge and change practices to an extent rarely seen before with any other type of technological artefacts. If these IT artefacts have strong and recurrent impacts on people’s lives, we need to reconsider design practice artefacts which allow for anticipating use practices and bring together inspirational creativity with evaluative methods. Approaches such as Participatory Design (Greenbaum and Kyng 1991) and User‐Driven Innovation (von Hippel 2005) have already significantly increased the level of involvement of users and their fields of practice into IT development and have strengthened the role of ethnographic methods as well as the importance of methods providing direct user feedback. But even a strong component of domain analysis or user participation does not warrant an accurate anticipation of the changes in social practices resulting from new technological artefacts or infrastructures. Moreover, the immaterial nature of software contributes to its application beyond the originally intended context. The material and social foundations of IT usage have significantly changed over the past two decades. Technologically, the standardization of communication interfaces, the increase of bandwidth and speed of internet connections and their ubiquitous availability have connected more and more devices with each other. At a social level this has also created stronger connections between professional and private domains and practices, offering new room to adapt these practices and re‐negotiate their relations and compositions. These developments have made us now look at ecosystems (Draxler et al. 2015) or infrastructures (Star and Ruhleder 1996) of technology‐based practices. With regard to methods, EUSSET’s research agenda would benefit from a convergence of a broadly defined research program which looks at technology development as well as scenarios of usage and accumulates results in various ways, bridging the gap between a simple ‘technology‐in‐practice’ perspective and a ‘technology‐based practice change’ perspective. We need to consider how to carefully transfer emerging design concepts, IT artefacts, and pattern of appropriation derived in a specific context to other fields of application. We also need to better understand how to transfer findings gained with the design and appropriation of one artefact towards that of another, related one. In this paper we will outline a research program, called practice‐based computing, which suggests collecting a corpus of highly contextualized design case studies and supports the transferability of insights by comparative concept building on top of these cases.

    @incollection{wulf_practice-based_2015,
    address = {London},
    title = {Practice-{Based} {Computing}: {Empirically} {Grounded} {Conceptualizations} {Derived} from {Design} {Case} {Studies}},
    isbn = {978-1-4471-6719-8},
    url = {http://dx.doi.org/10.1007/978-1-4471-6720-4_7 http://link.springer.com/10.1007/978-1-4471-6720-4_7},
    abstract = {The introduction of IT has changed the way we live in many ways. Historically, it can even be argued that socially embedded applications of information technology challenge and change practices to an extent rarely seen before with any other type of technological artefacts. If these IT artefacts have strong and recurrent impacts on people's lives, we need to reconsider design practice artefacts which allow for anticipating use practices and bring together inspirational creativity with evaluative methods. Approaches such as Participatory Design (Greenbaum and Kyng 1991) and User‐Driven Innovation (von Hippel 2005) have already significantly increased the level of involvement of users and their fields of practice into IT development and have strengthened the role of ethnographic methods as well as the importance of methods providing direct user feedback. But even a strong component of domain analysis or user participation does not warrant an accurate anticipation of the changes in social practices resulting from new technological artefacts or infrastructures. Moreover, the immaterial nature of software contributes to its application beyond the originally intended context. The material and social foundations of IT usage have significantly changed over the past two decades. Technologically, the standardization of communication interfaces, the increase of bandwidth and speed of internet connections and their ubiquitous availability have connected more and more devices with each other. At a social level this has also created stronger connections between professional and private domains and practices, offering new room to adapt these practices and re‐negotiate their relations and compositions. These developments have made us now look at ecosystems (Draxler et al. 2015) or infrastructures (Star and Ruhleder 1996) of technology‐based practices. With regard to methods, EUSSET's research agenda would benefit from a convergence of a broadly defined research program which looks at technology development as well as scenarios of usage and accumulates results in various ways, bridging the gap between a simple ‘technology‐in‐practice' perspective and a ‘technology‐based practice change' perspective. We need to consider how to carefully transfer emerging design concepts, IT artefacts, and pattern of appropriation derived in a specific context to other fields of application. We also need to better understand how to transfer findings gained with the design and appropriation of one artefact towards that of another, related one. In this paper we will outline a research program, called practice‐based computing, which suggests collecting a corpus of highly contextualized design case studies and supports the transferability of insights by comparative concept building on top of these cases.},
    booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}},
    publisher = {Springer London},
    author = {Wulf, Volker and Müller, Claudia and Pipek, Volkmar and Randall, David and Rohde, Markus and Stevens, Gunnar},
    editor = {Wulf, Volker and Schmidt, Kjeld and Randall, David},
    year = {2015},
    doi = {10.1007/978-1-4471-6720-4_7},
    keywords = {CSCW, PRAXLABS, DBL, italg},
    pages = {111--150},
    }

2014


  • Müller, C., Hornung, D. & Wulf, V. (2014)Design eines Nachbarschaftshilfeportals für ältere Mieter/-innen: Adressierung und Förderung der User Experience

    IN Medien & Altern : Zeitschrift für Forschung und Praxis, Vol. 3, Pages: 34–49
    [BibTeX]

    @article{muller_design_2014,
    title = {Design eines {Nachbarschaftshilfeportals} für ältere {Mieter}/-innen: {Adressierung} und {Förderung} der {User} {Experience}},
    volume = {3},
    number = {4},
    journal = {Medien \& Altern : Zeitschrift für Forschung und Praxis},
    author = {Müller, Claudia and Hornung, Dominik and Wulf, Volker},
    year = {2014},
    keywords = {italg},
    pages = {34--49},
    }


  • Müller, C., Schorch, M. & Wieching, R. (2014)PraxLabs as a Setting for Participatory Technology Research and Design in the Field of HRI and Demography

    Bielefeld, Publisher: Bielefeld University
    [BibTeX]

    @inproceedings{muller_praxlabs_2014,
    address = {Bielefeld},
    title = {{PraxLabs} as a {Setting} for {Participatory} {Technology} {Research} and {Design} in the {Field} of {HRI} and {Demography}},
    booktitle = {Proceedings of the {Workshop} "{Socially} {Assistive} {Robots} for the {Aging} {Population}: {Are} we trapped in {Stereotypes}?", {Human} {Robot} {Interaction} {Conference}},
    publisher = {Bielefeld University},
    author = {Müller, Claudia and Schorch, Marén and Wieching, Rainer},
    year = {2014},
    keywords = {CSCW, iStopFalls, italg},
    }


  • Müller, C. (2014)Praxisbasiertes Technologiedesign für die alternde Gesellschaft. Zwischen gesellschaftlichen Leitbildern und ihrer Operationalisierung im Design

    , Siegen, Germany, Publisher: Lohmar-Köln
    [BibTeX]

    @book{muller_praxisbasiertes_2014,
    address = {Siegen, Germany},
    title = {Praxisbasiertes {Technologiedesign} für die alternde {Gesellschaft}. {Zwischen} gesellschaftlichen {Leitbildern} und ihrer {Operationalisierung} im {Design}},
    isbn = {978-3-8441-0331-1},
    publisher = {Lohmar-Köln},
    author = {Müller, Claudia},
    year = {2014},
    keywords = {Dissertation, italg},
    }


  • Müller, C., Neufeldt, C. & Wulf, V. (2014)Moving into a Senior Apartment: Opportunities and Hindrances in Rebuilding Social Relationships among Elderly

    Baltimore, MD, USA, Publisher: ACM
    [BibTeX]

    @inproceedings{muller_moving_2014,
    address = {Baltimore, MD, USA},
    title = {Moving into a {Senior} {Apartment}: {Opportunities} and {Hindrances} in {Rebuilding} {Social} {Relationships} among {Elderly}},
    booktitle = {Proceedings of the {ACM} {CSCW} {Workshop} on {Collaboration} and {Coordination} in the {Context} of {Informal} {Care}},
    publisher = {ACM},
    author = {Müller, Claudia and Neufeldt, Cornelius and Wulf, Volker},
    year = {2014},
    keywords = {italg},
    }


  • Wan, L., Müller, C., Wulf, V. & Randall, D. (2014)Addressing the subtleties in dementia care

    New York, New York, USA, Publisher: ACM Press, Pages: 3987–3996 doi:10.1145/2556288.2557307
    [BibTeX]

    @inproceedings{wan_addressing_2014,
    address = {New York, New York, USA},
    title = {Addressing the subtleties in dementia care},
    isbn = {978-1-4503-2473-1},
    doi = {10.1145/2556288.2557307},
    booktitle = {Proceedings of the 32nd annual {ACM} conference on {Human} factors in computing systems - {CHI} '14},
    publisher = {ACM Press},
    author = {Wan, Lin and Müller, Claudia and Wulf, Volker and Randall, David},
    year = {2014},
    keywords = {PRAXLABS, A-Paper, italg},
    pages = {3987--3996},
    }

2013


  • Braier, J., Burkhard, M., Herrmanny, K., Koch, M., Kötteritzsch, A., Müller, C., Nutsi, A., Richter, A., Schering, S., Wulf, V. & Ziegler, J. (2013)AAL-Workshop „Lachen kennt kein Alter“

    IN Mensch & Computer: Workshopband München doi:10.1524/9783486781236.343
    [BibTeX]

    @incollection{braier_aal-workshop_2013,
    address = {München},
    title = {{AAL}-{Workshop} „{Lachen} kennt kein {Alter}“},
    booktitle = {Mensch \& {Computer}: {Workshopband}},
    publisher = {Oldenbourg Wissenschaftsverlag},
    author = {Braier, Jonas and Burkhard, Martin and Herrmanny, Katja and Koch, Michael and Kötteritzsch, Anna and Müller, Claudia and Nutsi, Andrea and Richter, Alexander and Schering, Sandra and Wulf, Volker and Ziegler, Jürgen},
    year = {2013},
    doi = {10.1524/9783486781236.343},
    keywords = {italg},
    pages = {243--397},
    }


  • Müller, C., Neufeldt, C., Jakobi, T. & Wulf, V. (2013)Ankerpunkte für das Participatory Design mit älteren Menschen

    München, Publisher: Oldenbourg Verlag, Pages: 347–354
    [BibTeX] [Download PDF]

    @inproceedings{muller_ankerpunkte_2013,
    address = {München},
    title = {Ankerpunkte für das {Participatory} {Design} mit älteren {Menschen}},
    url = {http://books.google.com/books?hl=en&lr=&id=cVfpBQAAQBAJ&oi=fnd&pg=PA347&dq=info:SYqyqHLZHr4J:scholar.google.com&ots=_zT5Vmmg8b&sig=geLDLpiN1fpY9UDmArokpnMhtv4},
    booktitle = {Mensch \& {Computer}: {Workshopband}},
    publisher = {Oldenbourg Verlag},
    author = {Müller, Claudia and Neufeldt, Cornelius and Jakobi, Timo and Wulf, Volker},
    year = {2013},
    keywords = {PRAXLABS, DBL, italg},
    pages = {347--354},
    }


  • Müller, C., Wan, L. & Wulf, V. (2013)Dealing with Wandering in Institutional Care: Exploring the Field

    Venice, Italy, Publisher: IEEE, Pages: 101–104 doi:10.4108/icst.pervasivehealth.2013.252103
    [BibTeX]

    @inproceedings{muller_dealing_2013,
    address = {Venice, Italy},
    title = {Dealing with {Wandering} in {Institutional} {Care}: {Exploring} the {Field}},
    isbn = {978-1-936968-80-0},
    doi = {10.4108/icst.pervasivehealth.2013.252103},
    booktitle = {Proceedings of the {ICTs} for improving {Patients} {Rehabilitation} {Research} {Techniques}},
    publisher = {IEEE},
    author = {Müller, Claudia and Wan, Lin and Wulf, Volker},
    year = {2013},
    keywords = {PRAXLABS, italg},
    pages = {101--104},
    annote = {Backup Publisher: IEEE},
    }

2012


  • Budweg, S., Lewkowicz, M., Müller, C. & Schering, S. (2012)Fostering Social Interaction in AAL: Methodological reflections on the coupling of real household Living Lab and SmartHome approaches

    IN i-com, Vol. 11, Pages: 30–35 doi:10.1524/icom.2012.0035
    [BibTeX]

    @article{budweg_fostering_2012,
    title = {Fostering {Social} {Interaction} in {AAL}: {Methodological} reflections on the coupling of real household {Living} {Lab} and {SmartHome} approaches},
    volume = {11},
    issn = {1618-162X},
    doi = {10.1524/icom.2012.0035},
    number = {3},
    journal = {i-com},
    author = {Budweg, Steffen and Lewkowicz, Myriam and Müller, Claudia and Schering, Sandra},
    month = nov,
    year = {2012},
    keywords = {italg},
    pages = {30--35},
    }


  • Abend, P., Haupts, T. & Müller, C. (2012)Medialität der Nähe

    , Bielefeld, Publisher: transcript Verlag
    [BibTeX] [Abstract]

    Medien werden als Mittel zur Überbrückung von räumlicher wie sozialer Distanz beschrieben. Dabei wird Nähe gewöhnlich als Resultat gelingender Vermittlung und zugleich unhinterfragt als positiver Ausgangspunkt dieser Funktion gesehen. Dieser Band entwickelt eine differenziertere Sichtweise auf die Medialität der Nähe – vor dem Hintergrund jeweils spezifischer Situationen, Praktiken, Technologien und Diskurse: Welche Rolle spielen Medien in den Aushandlungsprozessen von Nähe? Inwieweit wird Nähe von einem personalen, technischen oder medialen Zentrum aus entworfen und bestimmt? Mit welchen methodologischen Ansätzen lässt sich das (opake) Konzept ›Nähe‹ am treffendsten beschreiben?

    @book{abend_medialitat_2012,
    address = {Bielefeld},
    title = {Medialität der {Nähe}},
    isbn = {978-3-8376-1644-6},
    abstract = {Medien werden als Mittel zur Überbrückung von räumlicher wie sozialer Distanz beschrieben. Dabei wird Nähe gewöhnlich als Resultat gelingender Vermittlung und zugleich unhinterfragt als positiver Ausgangspunkt dieser Funktion gesehen. Dieser Band entwickelt eine differenziertere Sichtweise auf die Medialität der Nähe – vor dem Hintergrund jeweils spezifischer Situationen, Praktiken, Technologien und Diskurse: Welche Rolle spielen Medien in den Aushandlungsprozessen von Nähe? Inwieweit wird Nähe von einem personalen, technischen oder medialen Zentrum aus entworfen und bestimmt? Mit welchen methodologischen Ansätzen lässt sich das (opake) Konzept ›Nähe‹ am treffendsten beschreiben?},
    publisher = {transcript Verlag},
    author = {Abend, Pablo and Haupts, Tobias and Müller, Claudia},
    year = {2012},
    keywords = {italg},
    }


  • Müller, C. & Neufeldt, C. (2012)Dimensionen medialer Nähe im Altenheim – Ein empiriegestützter Designprozess von Internetanwendungen für hochaltrige Menschen

    IN Abend, P., Müller, C. & Haupts, T. (Eds.), Medialität der Nähe Bielefeld
    [BibTeX]

    @incollection{muller_dimensionen_2012,
    address = {Bielefeld},
    title = {Dimensionen medialer {Nähe} im {Altenheim} - {Ein} empiriegestützter {Designprozess} von {Internetanwendungen} für hochaltrige {Menschen}},
    isbn = {978-3-8376-1644-6},
    booktitle = {Medialität der {Nähe}},
    publisher = {transcript Verlag},
    author = {Müller, Claudia and Neufeldt, Cornelius},
    editor = {Abend, Pablo and Müller, Claudia and Haupts, Tobias},
    year = {2012},
    keywords = {italg},
    }


  • Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings

    New York, New York, USA, Publisher: ACM Press, Pages: 2639–2648 doi:10.1145/2207676.2208655
    [BibTeX]

    @inproceedings{muller_ict-development_2012,
    address = {New York, New York, USA},
    title = {{ICT}-development in residential care settings},
    isbn = {978-1-4503-1015-4},
    doi = {10.1145/2207676.2208655},
    booktitle = {Proceedings of the 2012 {ACM} annual conference on {Human} {Factors} in {Computing} {Systems} - {CHI} '12},
    publisher = {ACM Press},
    author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
    year = {2012},
    keywords = {A-Paper, italg},
    pages = {2639--2648},
    }


  • Richter, A., Müller, C., Lewkowicz, M. & Budweg, S. (2012)Special Issue on Ambient Assisted Living

    IN i-com, Vol. 11, Pages: 1–2
    [BibTeX] [Download PDF]

    @article{richter_special_2012,
    title = {Special {Issue} on {Ambient} {Assisted} {Living}},
    volume = {11},
    url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/Special_Issue_on_Ambient_Assisted_Living.pdf},
    number = {3},
    journal = {i-com},
    author = {Richter, Alexander and Müller, Claudia and Lewkowicz, Myriam and Budweg, Steffen},
    year = {2012},
    keywords = {italg},
    pages = {1--2},
    }


  • Müller, C., Wan, L., Stein, M. & Neufeldt, C. (2012)Experience of Giving and Receiving – Living Lab-based Technology Design with Elderly People

    Austin, TX, USA
    [BibTeX] [Download PDF]

    @inproceedings{muller_experience_2012,
    address = {Austin, TX, USA},
    title = {Experience of {Giving} and {Receiving} – {Living} {Lab}-based {Technology} {Design} with {Elderly} {People}},
    url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/stein.pdf},
    booktitle = {Workshop {CHI} '12},
    author = {Müller, Claudia and Wan, Lin and Stein, Martin and Neufeldt, Cornelius},
    year = {2012},
    keywords = {italg},
    }


  • Müller, C., Kötteritzsch, A. & Budweg, S. (2012)Technologische Komponenten von heute als Aushandlungsartefakte für neue Kompositionen von morgen – Erfahrungen und Ergebnisse aus dem AAL-Projekt FoSIBLE

    Berlin, Germany, Publisher: VDE Verlag
    [BibTeX] [Abstract]

    Die Herausforderungen der Technikfolgenforschung innerhalb der AAL-Domäne spiegeln sich in ähnlicher Weise in den einzelnen AAL-Entwicklungsprojekten wider. Sowohl auf einer Makroebene also auch auf der Mikro-(projektbasierten) Ebene besteht jeweils die Anforderung, in der Zusammenschau aus derzeitigem Stand der Technik und zukunftsorientierten Nutzungs- und Nutzerkonzeptionen verlässliche längerfristige Prognosen zu erstellen. Die frühe Einbindung einer Endnutzer-Perspektive in AAL-Innovationsprozesse gilt als wichtige Maßnahme in Technikprojekten, um Produkte praxis- und nutzerfreundlich und damit markttauglich zu gestalten. Nutzerorientierte Methoden liegen dabei in einer weiten Variationsbreite vor, von Simulation und Modellierung der Bedarfe von Senioren in der Usability-Forschung bis hin zur direkten Integration von älteren Menschen, z. B. in Living Lab-Ansätzen. Die konkrete Ausgestaltung der nutzerorientierten Forschung unter dem Living Lab-Label zeigt sich wiederum variantenreich, ebenso in der Intensität des Beziehungsaufbaus zu Endnutzergruppen. So ist der Begriff bisher hauptsächlich konnotiert mit Einrichtungen, in denen Anwendungen im Laborumfeld mit Probanden unter möglichst praxisnahen Bedingungen erprobt werden. Demgegenüber verfolgt das FoSIBLE-Projekt einen Living Lab-Ansatz, der die Freizeit- und Wohnräume der Endnutzer als testbed für technologische Prototypen verortet. Damit ist das Projekt im Umfeld der Nutzer präsent und die Potentiale für den Aufbau eines dauerhaften Aushandlungs- und Kommunikationsraumes sind hoch. Damit dies gelingt, sind besondere sozio-technische Begleitmaßnahmen notwendig, die im Folgenden beschrieben werden.

    @inproceedings{muller_technologische_2012,
    address = {Berlin, Germany},
    title = {Technologische {Komponenten} von heute als {Aushandlungsartefakte} für neue {Kompositionen} von morgen - {Erfahrungen} und {Ergebnisse} aus dem {AAL}-{Projekt} {FoSIBLE}},
    abstract = {Die Herausforderungen der Technikfolgenforschung innerhalb der AAL-Domäne spiegeln sich in ähnlicher Weise in den einzelnen AAL-Entwicklungsprojekten wider. Sowohl auf einer Makroebene also auch auf der Mikro-(projektbasierten) Ebene besteht jeweils die Anforderung, in der Zusammenschau aus derzeitigem Stand der Technik und zukunftsorientierten Nutzungs- und Nutzerkonzeptionen verlässliche längerfristige Prognosen zu erstellen. Die frühe Einbindung einer Endnutzer-Perspektive in AAL-Innovationsprozesse gilt als wichtige Maßnahme in Technikprojekten, um Produkte praxis- und nutzerfreundlich und damit markttauglich zu gestalten. Nutzerorientierte Methoden liegen dabei in einer weiten Variationsbreite vor, von Simulation und Modellierung der Bedarfe von Senioren in der Usability-Forschung bis hin zur direkten Integration von älteren Menschen, z. B. in Living Lab-Ansätzen. Die konkrete Ausgestaltung der nutzerorientierten Forschung unter dem Living Lab-Label zeigt sich wiederum variantenreich, ebenso in der Intensität des Beziehungsaufbaus zu Endnutzergruppen. So ist der Begriff bisher hauptsächlich konnotiert mit Einrichtungen, in denen Anwendungen im Laborumfeld mit Probanden unter möglichst praxisnahen Bedingungen erprobt werden. Demgegenüber verfolgt das FoSIBLE-Projekt einen Living Lab-Ansatz, der die Freizeit- und Wohnräume der Endnutzer als testbed für technologische Prototypen verortet. Damit ist das Projekt im Umfeld der Nutzer präsent und die Potentiale für den Aufbau eines dauerhaften Aushandlungs- und Kommunikationsraumes sind hoch. Damit dies gelingt, sind besondere sozio-technische Begleitmaßnahmen notwendig, die im Folgenden beschrieben werden.},
    booktitle = {Technik für ein selbstbestimmtes {Leben} ({AAL} 2012)},
    publisher = {VDE Verlag},
    author = {Müller, Claudia and Kötteritzsch, Anna and Budweg, Steffen},
    year = {2012},
    keywords = {italg},
    }


  • Müller, C. & Boden, A. (2012)Neue Medien und technische Hilfen im Alltag – ein Wegweiser

    IN Broschüre im Auftrag des BMFSFJ
    [BibTeX] [Download PDF]

    @article{muller_neue_2012,
    title = {Neue {Medien} und technische {Hilfen} im {Alltag} – ein {Wegweiser}},
    url = {https://www.wineme.uni-siegen.de/wp-content/uploads/2018/10/Neue_Medien_und_technische_Hilfen_im_Alltag.pdf},
    journal = {Broschüre im Auftrag des BMFSFJ},
    author = {Müller, Claudia and Boden, Alexander},
    year = {2012},
    keywords = {italg},
    }


  • Budweg, S., Müller, C. & Lewkowicz, M. (2012)Designing for Inter/Generational Communities. Proceedings of the 3rd International Workshop “Fostering Social Interactions in the Ageing Society”, COOP Conference 2012

    IN International Reports on Socio-Informatics (IRSI), Vol. 9
    [BibTeX]

    @article{budweg_designing_2012,
    title = {Designing for {Inter}/{Generational} {Communities}. {Proceedings} of the 3rd {International} {Workshop} “{Fostering} {Social} {Interactions} in the {Ageing} {Society}”, {COOP} {Conference} 2012},
    volume = {9},
    number = {1},
    journal = {International Reports on Socio-Informatics (IRSI)},
    author = {Budweg, Steffen and Müller, Claudia and Lewkowicz, Myriam},
    year = {2012},
    keywords = {italg},
    }


  • Müller, C., Neufeldt, C., Randall, D. & Wulf, V. (2012)ICT-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home

    New York, NY, USA, Publisher: ACM Press, Pages: 2639–2648
    [BibTeX]

    @inproceedings{muller_ict-development_2012-1,
    address = {New York, NY, USA},
    title = {{ICT}-development in residential care settings: sensitizing design to the life circumstances of the residents of a care home},
    booktitle = {Proceedings of {CHI} '12},
    publisher = {ACM Press},
    author = {Müller, Claudia and Neufeldt, Cornelius and Randall, David and Wulf, Volker},
    year = {2012},
    keywords = {PRAXLABS, italg, a-paper},
    pages = {2639--2648},
    annote = {Backup Publisher: ACM},
    }


  • Müller, C., Stein, M., Wan, L., Neufeldt, C., Wulf, V. & Budweg, S. (2012)Nutzerorientierte Technikforschung und -entwicklung im Feld Ambient Assisted Living: Ergebnisse aus dem AAL-Projekt FoSIBLE

    IN Zeitschrift für Gerontologie und Geriatrie, Vol. 1
    [BibTeX]

    @article{muller_nutzerorientierte_2012,
    title = {Nutzerorientierte {Technikforschung} und -entwicklung im {Feld} {Ambient} {Assisted} {Living}: {Ergebnisse} aus dem {AAL}-{Projekt} {FoSIBLE}},
    volume = {1},
    journal = {Zeitschrift für Gerontologie und Geriatrie},
    author = {Müller, Claudia and Stein, Martin and Wan, Lin and Neufeldt, Cornelius and Wulf, Volker and Budweg, Steffen},
    year = {2012},
    keywords = {italg},
    }

2011


  • Boden, A., Müller, C. & Nett, B. (2011)Conducting a Business Ethnography in Global Software Development projects of small German enterprises

    IN Information and Software Technology, Vol. 53, Pages: 1012–1021 doi:10.1016/j.infsof.2011.01.009
    [BibTeX] [Abstract]

    Context Studying work practices in the context of Global Software Development (GSD) projects entails multiple opportunities and challenges for the researchers. Understanding and tackling these challenges requires a careful and rigor application of research methods. Objective We want to contribute to the understanding of the challenges of studying GSD by reflecting on several obstacles we had to deal with when conducting ethnographically-informed research on offshoring in German small to medium-sized enterprises. Method The material for this paper is based on reflections and field notes from two research projects: an exploratory ethnographic field study, and a study that was framed as a Business Ethnography. For the analysis, we took a Grounded Theory-oriented coding and analysis approach in order to identify issues and challenges documented in our research notes. Results We introduce the concept of Business Ethnography and discuss our experiences of adapting and implementing this action research concept for our study. We identify and discuss three primary issues: understanding complex global work practices from a local perspective, adapting to changing interests of the participants, and dealing with micro-political frictions between the cooperating sites. Conclusions We identify common interests between the researchers and the companies as a challenge and chance for studies on offshoring. Building on our experiences from the field, we argue for an active conceptualization of struggles and conflicts in the field as well as for extending the role of the ethnographer to that of a learning mediator.

    @article{boden_conducting_2011,
    title = {Conducting a {Business} {Ethnography} in {Global} {Software} {Development} projects of small {German} enterprises},
    volume = {53},
    doi = {10.1016/j.infsof.2011.01.009},
    abstract = {Context Studying work practices in the context of Global Software Development (GSD) projects entails multiple opportunities and challenges for the researchers. Understanding and tackling these challenges requires a careful and rigor application of research methods. Objective We want to contribute to the understanding of the challenges of studying GSD by reflecting on several obstacles we had to deal with when conducting ethnographically-informed research on offshoring in German small to medium-sized enterprises. Method The material for this paper is based on reflections and field notes from two research projects: an exploratory ethnographic field study, and a study that was framed as a Business Ethnography. For the analysis, we took a Grounded Theory-oriented coding and analysis approach in order to identify issues and challenges documented in our research notes. Results We introduce the concept of Business Ethnography and discuss our experiences of adapting and implementing this action research concept for our study. We identify and discuss three primary issues: understanding complex global work practices from a local perspective, adapting to changing interests of the participants, and dealing with micro-political frictions between the cooperating sites. Conclusions We identify common interests between the researchers and the companies as a challenge and chance for studies on offshoring. Building on our experiences from the field, we argue for an active conceptualization of struggles and conflicts in the field as well as for extending the role of the ethnographer to that of a learning mediator.},
    number = {9},
    journal = {Information and Software Technology},
    author = {Boden, Alexander and Müller, Claudia and Nett, Bernhard},
    year = {2011},
    keywords = {Methodology, Business Ethnography, Global Software Engineering, Offshoring, Qualitative research, Small to medium-sized enterprises, italg},
    pages = {1012--1021},
    }

2010


  • Müller, C., Neufeldt, C. & Schöer, L. (2010)Designing a large social display for an old people’s home

    [BibTeX]

    @inproceedings{muller_designing_2010,
    title = {Designing a large social display for an old people's home},
    booktitle = {Adjunct {Proceedings} of {EuroITV}},
    author = {Müller, Claudia and Neufeldt, Cornelius and Schöer, L.},
    year = {2010},
    keywords = {italg},
    }


  • Müller, C., Pipek, V., Reuter, C., Mueller, C., Pipek, V. & Reuter, C. (2010)Globale Infrastruktur – lokales Arbeiten: Praxis IT-gestützter Wartung bei einem Energieversorger

    IN Ziegler, J. & Schmidt, A. (Eds.). Duisburg, Germany, Publisher: Oldenbourg-Verlag, Pages: 37–46
    [BibTeX] [Abstract] [Download PDF]

    Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star & Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.

    @inproceedings{muller_globale_2010,
    address = {Duisburg, Germany},
    title = {Globale {Infrastruktur} - lokales {Arbeiten}: {Praxis} {IT}-gestützter {Wartung} bei einem {Energieversorger}},
    url = {https://www.wineme.uni-siegen.de/paper/2010/muellerreuterpipek_globaleinfrastruktur-itgestuetztewartungenergieversorger_menschundcomputer2010.pdf},
    abstract = {Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star \& Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.},
    booktitle = {Mensch \& {Computer} 2010: {Interaktive} {Kulturen}},
    publisher = {Oldenbourg-Verlag},
    author = {Müller, Claudia and Pipek, Volkmar and Reuter, Christian and Mueller, Claudia and Pipek, Volkmar and Reuter, Christian},
    editor = {Ziegler, Jürgen and Schmidt, Albrecht},
    year = {2010},
    keywords = {CSCW, RWE, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, italg},
    pages = {37--46},
    }


  • Müller, C., Wan, L. & Hrg, D. (2010)Dealing with wandering: a case study on caregivers’ attitudes towards privacy and autonomy when reflecting the use of LBS

    New York, New York, USA, Publisher: ACM Press, Pages: 75 doi:10.1145/1880071.1880082
    [BibTeX]

    @inproceedings{muller_dealing_2010,
    address = {New York, New York, USA},
    title = {Dealing with wandering: a case study on caregivers' attitudes towards privacy and autonomy when reflecting the use of {LBS}},
    isbn = {978-1-4503-0387-3},
    doi = {10.1145/1880071.1880082},
    booktitle = {Proceedings of the 16th {ACM} international conference on {Supporting} group work - {GROUP} '10},
    publisher = {ACM Press},
    author = {Müller, Claudia and Wan, Lin and Hrg, Dalibor},
    year = {2010},
    keywords = {italg},
    pages = {75},
    }

2009


  • Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Avoiding crisis in communication: a computer-supported training approach for emergency management

    IN International Journal of Emergency Management (IJEM), Vol. 6, Pages: 356–368
    [BibTeX] [Abstract] [Download PDF]

    Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.

    @article{reuter_avoiding_2009,
    title = {Avoiding crisis in communication: a computer-supported training approach for emergency management},
    volume = {6},
    url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_avoidingcrisisincommunication_intjournem_2009.pdf http://www.inderscience.com/search/index.php?action=record&rec_id=31571},
    abstract = {Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.},
    number = {3-4},
    journal = {International Journal of Emergency Management (IJEM)},
    author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia},
    year = {2009},
    keywords = {collaborative training, computer-supported collaborative learning, computer-supported cooperative work, crisis, crisis communication, crisis communications, crisis management, crisis management systems, crisis training, cscl, cscw, CSCW, electricity provider, electricity providers, emergency management, Germany, HCI, interorganisational training., management systems, RWE, italg},
    pages = {356--368},
    }


  • Müller, C. & Neufeldt, C. (2009)Challenges towards the Design of Locative Media for Supporting Interaction Spaces for the Ageing Society

    [BibTeX]

    @inproceedings{muller_challenges_2009,
    title = {Challenges towards the {Design} of {Locative} {Media} for {Supporting} {Interaction} {Spaces} for the {Ageing} {Society}},
    booktitle = {Mobile {HCI} 2009 {Workshop}: {Community} {Practices} and {Locative} {Media}},
    author = {Müller, Claudia and Neufeldt, Cornelius},
    year = {2009},
    keywords = {italg},
    }


  • Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management

    IN Landgren, J. & Jul, S. (Eds.). Gothenburg, Sweden, Publisher: ISCRAM
    [BibTeX] [Abstract] [Download PDF]

    Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.

    @inproceedings{reuter_computer_2009,
    address = {Gothenburg, Sweden},
    title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}},
    url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf http://www.peasec.de/paper/2009/2009_ReuterPipekMueller_ComputerSupportedCollaborativeTraining_ISCRAM.pdf},
    abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.},
    booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
    publisher = {ISCRAM},
    author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia},
    editor = {Landgren, Jonas and Jul, S},
    year = {2009},
    keywords = {crisis management, crisis training, CSCW, HCI, RWE, PRAXLABS, computer supported collaborative learning, italg},
    }


  • Müller, C., Lewkowicz, M., Pipek, V. & Rohde, M. (2009)Enhancing Interaction Spaces by Social Media for the Elderly

    IN International Reports on Socio-Informatics (IRSI), Vol. 6, Pages: 3–7
    [BibTeX] [Abstract] [Download PDF]

    The extension of CSCW research towards new domains, such as the home, has brought up many ideas to support ageing in place. However, the social wellbeing as a pivotal pillar of healthiness besides physical and psychical health has not gained much attention yet. With a workshop at the European Conference on Computer-Supported Cooperative Work in 2009, we opened a forum for research in the area of social wellbeing of the elderly by means of focusing on social media. By bringing together CSCW and social media researchers we wish to open up discussions on the development of new interaction and coordination spaces for wellbeing and social support which enhance the spaces of physical home environments.

    @article{muller_enhancing_2009,
    title = {Enhancing {Interaction} {Spaces} by {Social} {Media} for the {Elderly}},
    volume = {6},
    url = {http://www.iisi.de/international-reports-on-socio-informatics-irsi/},
    abstract = {The extension of CSCW research towards new domains, such as the home, has brought up many ideas to support ageing in place. However, the social wellbeing as a pivotal pillar of healthiness besides physical and psychical health has not gained much attention yet. With a workshop at the European Conference on Computer-Supported Cooperative Work in 2009, we opened a forum for research in the area of social wellbeing of the elderly by means of focusing on social media. By bringing together CSCW and social media researchers we wish to open up discussions on the development of new interaction and coordination spaces for wellbeing and social support which enhance the spaces of physical home environments.},
    number = {3},
    journal = {International Reports on Socio-Informatics (IRSI)},
    author = {Müller, Claudia and Lewkowicz, Myriam and Pipek, Volkmar and Rohde, Markus},
    year = {2009},
    keywords = {italg},
    pages = {3--7},
    }


  • Nett, B., Boden, A. & Müller, C. (2009)Business Ethnography als ethnografische Gestaltungsperspektive

    IN Kultur-Forschung. Zum Profil einer volkskundlichen Kulturwissenschaft Münster
    [BibTeX]

    @incollection{nett_business_2009,
    address = {Münster},
    title = {Business {Ethnography} als ethnografische {Gestaltungsperspektive}},
    booktitle = {Kultur-{Forschung}. {Zum} {Profil} einer volkskundlichen {Kulturwissenschaft}},
    publisher = {Lit},
    author = {Nett, Bernhard and Boden, Alexander and Müller, Claudia},
    year = {2009},
    keywords = {Artos, italg},
    pages = {111--131},
    }


  • Müller, C. & Pipek, V. (2009)Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company

    Gothenburg, Sweden
    [BibTeX]

    @inproceedings{muller_socio-spatial_2009,
    address = {Gothenburg, Sweden},
    title = {Socio-spatial implications of converging physical and digital infrastructures for crisis management: {Ethnography} of two service technician working environments of a power provider company},
    booktitle = {Proceeding of the 6th {International} {ISCRAM} {Conference}},
    author = {Müller, Claudia and Pipek, Volkmar},
    year = {2009},
    keywords = {CSCW, italg},
    }


  • Reuter, C., Pipek, V. & Müller, C. (2009)Avoiding crisis in communication: a computer-supported training approach for emergency management

    IN International Journal of Emergency Management (IJEM), Vol. 6, Pages: 356–368
    [BibTeX] [Abstract] [Download PDF]

    Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.

    @article{reuter_avoiding_2009-1,
    title = {Avoiding crisis in communication: a computer-supported training approach for emergency management},
    volume = {6},
    url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_avoidingcrisisincommunication_intjournem_2009.pdf http://www.inderscience.com/search/index.php?action=record&rec_id=31571},
    abstract = {Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.},
    number = {3-4},
    journal = {International Journal of Emergency Management (IJEM)},
    author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia},
    year = {2009},
    keywords = {collaborative training, computer-supported collaborative learning, computer-supported cooperative work, crisis, crisis communication, crisis communications, crisis management, crisis management systems, crisis training, cscl, cscw, CSCW, electricity provider, electricity providers, emergency management, Germany, interorganisational training., management systems, RWE, italg},
    pages = {356--368},
    }


  • Reuter, C., Pipek, V. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management

    IN Landgren, J. & Jul, S. (Eds.). Gothenburg, Sweden
    [BibTeX] [Abstract] [Download PDF]

    Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.

    @inproceedings{reuter_computer_2009-1,
    address = {Gothenburg, Sweden},
    title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}},
    url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf},
    abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.},
    booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})},
    author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia},
    editor = {Landgren, Jonas and Jul, S},
    year = {2009},
    keywords = {crisis management, crisis training, CSCW, RWE, PRAXLABS, computer supported collaborative learning, italg},
    }

2008


  • Pipek, V., Stevens, G., Müller, C., Veith, M. & Draxler, S. (2008)Towards an Appropriation Infrastructure: Supporting User Creativity in IT Adoption

    IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 1165–1177
    [BibTeX] [Download PDF]

    @inproceedings{pipek_towards_2008,
    address = {Galway, Ireland},
    title = {Towards an {Appropriation} {Infrastructure}: {Supporting} {User} {Creativity} in {IT} {Adoption}},
    url = {http://is2.lse.ac.uk/asp/aspecis/20080099.pdf},
    booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})},
    author = {Pipek, Volkmar and Stevens, Gunnar and Müller, Claudia and Veith, Michael and Draxler, Sebastian},
    editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina},
    year = {2008},
    keywords = {CSCW},
    pages = {1165--1177},
    }


  • Müller, C. & Nett, B. (2008)The structuring of ill-structured topics – Capital forms and learning in regional networks of the software branch.

    Utrecht, NL
    [BibTeX]

    @inproceedings{muller_structuring_2008,
    address = {Utrecht, NL},
    title = {The structuring of ill-structured topics – {Capital} forms and learning in regional networks of the software branch.},
    booktitle = {Workshop “{The} {Missing} {Chapters}: {Learning} {Sciences} {Beyond} the {Classroom}”, 8th {International} {Conference} of the {Learning} {Sciences} 2008},
    author = {Müller, Claudia and Nett, Bernhard},
    year = {2008},
    }

2007


  • Pipek, V., Veith, M., Stevens, G., Müller, C. & Draxler, S. (2007)Jede Software ist “Social”

    IN Gronau, N. & Mueller, C. (Eds.), Analyse sozialer Netzwerke und Social Software – Grundlagen und Anwendungsbeispiele Berlin
    [BibTeX]

    @incollection{pipek_jede_2007,
    address = {Berlin},
    title = {Jede {Software} ist "{Social}"},
    booktitle = {Analyse sozialer {Netzwerke} und {Social} {Software} - {Grundlagen} und {Anwendungsbeispiele}},
    publisher = {GITO Verlag},
    author = {Pipek, Volkmar and Veith, Michael and Stevens, Gunnar and Müller, Claudia and Draxler, Sebastian},
    editor = {Gronau, N. and Mueller, C.},
    year = {2007},
    keywords = {CSCW},
    pages = {199--234},
    }

2006


  • Thomas, L., Nett, B. & Müller, C. (2006)Regionale Netzwerke als Möglichkeit des Interorganisationalen Wissens- und Erfahrungsaustauschs 1 . Projektrahmen und Förderung des Software Engineering in 2 . Regionale Netzwerke als Einbettung von Software Engineering- Expertise in soziale und regionale

    Dresden, Deutschland, Pages: 273–280
    [BibTeX]

    @inproceedings{thomas_regionale_2006,
    address = {Dresden, Deutschland},
    title = {Regionale {Netzwerke} als {Möglichkeit} des {Interorganisationalen} {Wissens}- und {Erfahrungsaustauschs} 1 . {Projektrahmen} und {Förderung} des {Software} {Engineering} in 2 . {Regionale} {Netzwerke} als {Einbettung} von {Software} {Engineering}- {Expertise} in soziale und regionale},
    booktitle = {Beiträge der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})},
    author = {Thomas, Ludger and Nett, Bernhard and Müller, Claudia},
    year = {2006},
    pages = {273--280},
    }


  • Nett, B., Dyrks, T., Durissini, M. & Müller, C. (2006)Ethnographisch fundierte evolutionäre Produktfindung: Die Entwicklung des Community Brokers

    Passau, Deutschland, Pages: 287–298
    [BibTeX] [Abstract]

    Im folgenden Beitrag wird vorgestellt, wie auf der Basis einer ethnographischen Feldstudie zu Lernprozessen in KMU der Softwarebranche die Entwicklung einer Communityware, dem \${\textbackslash}textbackslashbackslash\$”Community Broker\${\textbackslash}textbackslashbackslash\$”, angestoßen und im Rahmen eines evolutionären und interdisziplinären Produktfindungsprozesses realisiert wurde The paper describes the iterative and inter-disciplinary development of a search tool based on an ethnographic field study on learning processes in SME in the German software branch.

    @inproceedings{nett_ethnographisch_2006,
    address = {Passau, Deutschland},
    title = {Ethnographisch fundierte evolutionäre {Produktfindung}: {Die} {Entwicklung} des {Community} {Brokers}},
    volume = {1},
    abstract = {Im folgenden Beitrag wird vorgestellt, wie auf der Basis einer ethnographischen Feldstudie zu Lernprozessen in KMU der Softwarebranche die Entwicklung einer Communityware, dem \${\textbackslash}textbackslashbackslash\$"Community Broker\${\textbackslash}textbackslashbackslash\$", angestoßen und im Rahmen eines evolutionären und interdisziplinären Produktfindungsprozesses realisiert wurde The paper describes the iterative and inter-disciplinary development of a search tool based on an ethnographic field study on learning processes in SME in the German software branch.},
    booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})},
    author = {Nett, Bernhard and Dyrks, Tobias and Durissini, Marco and Müller, Claudia},
    year = {2006},
    pages = {287--298},
    }


  • Müller, C. & Nett, B. (2006)Regional Exchange of Knowledge between ICT Professionals from Industry and Research: The social differentiation of interests and practices in the theory of Pierre Bourdieu

    Joenssu, Finland
    [BibTeX]

    @inproceedings{muller_regional_2006,
    address = {Joenssu, Finland},
    title = {Regional {Exchange} of {Knowledge} between {ICT} {Professionals} from {Industry} and {Research}: {The} social differentiation of interests and practices in the theory of {Pierre} {Bourdieu}},
    booktitle = {Contribution to the {International} {Workshop} on {Software}-{Engineering} {Networking} {Experience} on the {European} {Systems} and {Software} {Engineering} {Process} and {Innovation} {Conference} ({EuroSpi} 2006)},
    author = {Müller, Claudia and Nett, Bernhard},
    year = {2006},
    }

2005


  • Müller, C., Nett, B., Thomas, L. & Durissini, M. (2005)Learning cultures in/ among small and medium-sized enterprises of the German software branch

    IN contribution to the workshop on “Collaboration, cooperation and transaction. Communalities and Differences” of the international conference on Communities and Technologies (C&T 2005)
    [BibTeX]

    @article{muller_learning_2005,
    title = {Learning cultures in/ among small and medium-sized enterprises of the {German} software branch},
    journal = {contribution to the workshop on “Collaboration, cooperation and transaction. Communalities and Differences” of the international conference on Communities and Technologies (C\&T 2005)},
    author = {Müller, Claudia and Nett, Bernhard and Thomas, Ludger and Durissini, Marco},
    year = {2005},
    }


  • Boden, A., Stein, M., Müller, C., Hornung, D., Liegl, M., Buscher, M. & Wulf, V. Engaging with Different Levels of Ethical Dilemmas in Participatory Design

    Sanibel Island, Florida, USA, Pages: accepted for publication
    [BibTeX]

    @inproceedings{boden_engaging_nodate,
    address = {Sanibel Island, Florida, USA},
    title = {Engaging with {Different} {Levels} of {Ethical} {Dilemmas} in {Participatory} {Design}},
    booktitle = {Workshop {Engaging} with {Users} and {Stakeholders}: {The} {Emotional} and the {Personal}},
    author = {Boden, Alexander and Stein, Martin and Müller, Claudia and Hornung, Dominik and Liegl, Michael and Buscher, Monika and Wulf, Volker},
    pages = {accepted for publication},
    }